Parley LabsReviews of parleylabs.com

Response from Parley LabsSep 29, 2022

Hello Matthew, we are terribly sorry to hear that you experienced an issue regarding your order with us. I have reviewed your order details and I see that your original shipment was 'lost in transit' through USPS. We placed a claim through USPS and reshipped you a new order on September 8th. We apologize for the delay in delivery, but hope we were about to provide a positive resolution to your issue.

Response from Parley LabsAug 15, 2022

Hello Joseph, terribly sorry to hear that you have experienced an issue regarding your order. I have checked our system and see that your last order with us was in February, is this the order you are referencing? Please confirm and I can have a member of our customer support team reach out to you to resolve any issues you may be having.

Response from Parley LabsAug 6, 2022

Hello, we have taken a took into your order and I see that unfortunately your order was flagged as potentially fraudulent, you requested a refund which was processed on July 28th - please allow 7-10 days for the refunded funds to be received in your account.

Response from Parley LabsJun 15, 2022

Hello Nicolas! Thank you for your review, we are sorry to hear that you did not have a positive experience shopping with us. A member of our Customer Care team will reach out to you to discuss your situation further. We hope to come to a positive resolution for you. :)