Colin R.
Customer service was great
Customer service was great, Alex Shidu was very helpful with figuring out my miner swap and was able to get my order shipped right away. Thank you for the help!

Parley Labs is a distributor of IoT & LoRa products and solutions helping to build The Peoples Network on the Helium Blockchain - Early adopters of Helium
Parley Labs (parleylabs.com) has 121 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Showing 79 reviews with 5 stars · Clear filters
Colin R.
Customer service was great, Alex Shidu was very helpful with figuring out my miner swap and was able to get my order shipped right away. Thank you for the help!
PRABEEN M.
Finally getting my miner swapped and getting it delivered. Alex is the man!
Sudeep M.
After a whole year of headache, my problems were solved in <24 hours by Karthik, and I was able to get a full replacement shipped the second I signed the docusign. All thanks to them
Mark L.
Order a Nebra miner back in April 2021, Parley Labs was very informative on the status of the delay. Also provided options to swap miner or refund. Gabriel was very knowledgeable and helpful when I request for miner swap and provided great support on what I may need in my location/situation.
Paul K.
I had ordered multiple Nebra miners in 2021 and due to fulfilment issues, I was unable to receive them. I set up an appointment to help resolve this matter and Hung T. was extremely helpful. He managed to explain everything and offer a solution in a very timely manner. Great service, thanks, Hung! Looking forward to my order!
Crypto B.
Gabriel was very helpful and a pleasure to work with. I had a 5 digit order number so it took a little while for my turn to swap out my previously ordered Nebra miner. Gabriel helped me get the right bundle for my needs and he was able to quickly process my new order.
Brian
I had ordered two Nebra miners in April of 2021... and they were obviously not delivered. But that was not by any means the fault of Parley Labs. Thankfully I worked with an awesome Rep. Hung T. And he solved all my issues and made me even more confident in their business. He stepped up and thanks to him I'm back to building out the Helium Network. I look foreword to working with them on future opportunities!
Hannselthill C.
I had to schedule an appoimtment with alex to swap my preorder nebra miner for a newer one. It was quick and painless. I thank Alex for making this possible.