ParkSleepHotelsReviews of parksleephotels.com

Not impressed. Had to cancel, tried to call the # to cancel, but it says to stay on line for directory assistance which costs $4.99, or call #2030 on mobile. I ended up contacting the hotel directly, who had the reservation under Sunno Inc. And had not received the deposit that was charged to my credit card. I have contacted my bank to have them reported and charges blocked and reversed.

I booked a park and stay at a Holiday Inn, I went online and canceled my reservation over a week before my expected arrival and the site did not cancel my booking. I was then charged for one night stay as a no show and I am not getting anywhere with parksleephotels or the hotel itself. If I could give this site a zero I would.

SCAM-Charged my card a fee of $23.97, never made the reservation, and no one answered the 800 number. When I tried to log in, my standard password didn't work so I chose forgot password, It generated a new one and the button that said ' login to my dashboard' raised a concern from my mac security. This is what came up 'Malicious emails often link to this site. Are you sure you want to proceed to the 'company link'

So like others have said, when you book and then show up at the hotel, they have no record of your reservation and need to create another one for you. It takes time - time you do not have unless you are on track to arrive at the airport 3-4 hours before your flight. I saw two charges on my credit card as soon as we got through security at the airport. Either the receptionist at the hotel did not know what they were doing or the duplicate charge is a way to try to get more money. I’ll be disputing one if they both remain after the trip. Either way, due to the hassle and needing to show them the reservation confirmation on your phone and still have to provide a credit card to “pay” for the reservation that you booked online, not to mention manually writing down the make/model/license plate of your vehicle, we’ll pay the extra $25 bucks and park at an actual parking place near the airport.

This site is a joke. I booked a hotel with parking for a week through this site. Had a confirmation number and everything. I booked the hotel in June. When I got to the hotel they informed me I should have not even been able to book a room there, as the hotel had been closed since November. When I contacted parksleeps they said they canceled my reservation in July. When I said I never received any such information the person became rude and said it wasn't her fault and maybe it just never actually got to my email. This would have been probable except for the fact that I got an email the day after I was supposed to stay that had the cancellation on it. And then they claim they don't know how that happened either. STAY AWAY FROM THIS GARBAGE SITE!!!! Book directly .

This company is no good. Please do not book with them. Our trip was canceled and our email confirmation was not readable at all, so try and use the section to cancel and it requires information that’s not on the confirmation letter. I have sent the several emails explaining the reason for the cancellation and refund. It has gone unanswered and the automated respond states, “ all customer service agent will respond as soon as possible. We are currently handling a higher than usual amount of customer inquiries. We appreciate your patience and understanding.“ Still no reply. Don’t waste your time.

If I could give 0 stars I would. Booked through this company and it states you have 24 hours to cancel with no penalties and full refund. I canceled a week before the trip and was still charged the day of the trip the full amount owed. I am now going back and forth with them to try and get a refund. I highly recommend booking yourself or finding another way of doing it. Read reviews first, I wish I would have! Oh I also have an email that stated my cancelation was successful but again I was still charged. Do yourself a favor, if you come across this website, keep scrolling! Horrible!

This site is a scam. First, it costs more than by just booking with the hotel itself. Second, they take a small deposit and then never make the booking. None of the site's contact information actually works. They likely get away with it because the amounts are so small people get fed up of fighting to get $20 back, or disputing it on their cards. Either way, your booking won't exist, and your CC info will be compromised if you use this site, and you'll have a bad day when you figure that out. The good reviews on this site for them are formulaic and way too detailed and polished to be real.