ParkingatheathrowReviews of parkingatheathrow.com

I had an extremely poor experience with ParkingAtHeathrow and would not recommend them. On departure, the driver was 60 minutes late to collect my car, which nearly caused me to miss my flight and added unnecessary stress at the start of my trip. The situation was far worse on my return. I called at 7:30am to let them know I was ready to collect my car, only to be told they could not locate it. When I provided the phone number and description of the man who collected my vehicle, I was then told that he did not work for the company, which was incredibly alarming. After hours of no progress and no clear answers, I contacted the police for advice due to concern over the whereabouts of my car. Only after informing ParkingAtHeathrow that the police were now involved did the situation suddenly change. I was then told my car had been found in a bowling alley car park nearby. I did not receive my car back until 2:00pm, a full 7 hours after my flight landed. This was a hugely stressful and unacceptable experience, with poor communication, lack of accountability, and serious concerns over vehicle handling. I would strongly advise others to think carefully before using this service.

Can’t believe I can’t leave zero stars! Awful company. My car came back damaged and the driver ran off without telling me. When I rang the company they were very rude and advised that it was my fault and they had told me that a warning light can only, which was a lie. Steer clear

I would give zero stars if I could. Avoid this company. We booked through Compare Parking for Heathrow, with an arrival time of 9:30am on 16 November. The directions they sent were wrong. We still arrived around 10am, only to be shouted at by the owner for not arriving exactly at 9:30. He was rude, aggressive and openly sexist for no reason. He said someone would be with us in around 30 minutes but he could not guarantee that it would be 30 minutes. When I questioned why he could shift his timings but customers couldn’t, he escalated and said a number of very rude and sexist things. I told him off and that he should never speak to me or anyone in that manner and said he wouldn’t collect the car unless I apologised, and told me I’d be stranded. He proceeded to only speak to my male partner afterwards. I told him I would report the business to the police. While arranging alternative parking, separate attendants nearby immediately guessed who I was dealing with and said others had already had to call the police on him just last week. That speaks for itself. They eventually sent a young man to collect the car. From how he arrived, it was clear they rely on public transport to reach customers — not exactly confidence-inspiring for an “airport parking” operation. Throughout my trip I was worried because of the reviews we read afterwards. My car had ~80 miles of fuel left when I dropped it off.so I was worried they would drive it somewhere far to park it and it would run out of fuel or worse. Also, they don’t tell you this but you are directed to park at the short stay car park at your own expense. We had to pay the ticket for that. In my experience of using car parking services at heathrow, I always gave them the ticket and they took care of of it. On return, we called the moment the plane landed instead of after picking our bags. It took us around 10 minutes from disembarking to bag picked up anyway so we still had 20 minutes to spare to wait for him. The car took about 45 minutes to arrive. It came back with only 7 miles of fuel remaining. No explanation to us. The older man who returned it — likely the owner — wouldn’t say a single word to either of us. Very odd behaviour! I still considered myself lucky that the car was not damaged, dirty or stinky as others have experienced. It remains to be seesn if we get a parking ticket from use of the car when we were away although I think our low fuel may have helped us here Do yourself a favour and avoid this business. The stress alone isn’t worth it. I am still planning to report the business for how it operates. It is a scam and should not be allowed to carry on under these circumstances

This company rang me before I arrived and said I wouldn’t be able to drop my car if I wasn’t there on the dot of my drop off time. I was booked for 12 and arrived at 12.10 but had said if I was late they soonest they could do was 2pm?! Unnecessary stress and they were so rude despite it clearly saying phone when you are 30 mins away in the email which I had done. Then on the way back the phone number didn’t work, I phoned another they had called me on with no response, and then another who answered and said because my flight landed early they wouldn’t come till later. I phoned again and they ignored the call.

I used comparison website to book with parking at heathrow ltd. Nabila Yasmeen is the only director this company is very bad. I paid for a meet and greet secure parking service and they decided to use my car instead of parking it as per terms and conditions. I even got a PCN notice! DO NOT BOOK PARKING WITH PARKINGATHEATHROW.CO.UK OR COMPARETHEPARKING.CO.UK SEE YOU IN COURT!!

Like many others on here I have received a parking ticket which I am going to appeal but do not hold out any hope. I will get in touch with Compare the Parking as well as surely they have a responsibility to not put companies that are as shonky as this on their site. I to trusted their

Don't use this company! Review on comparison site were good, and booked in a hurry on the day! Collection was good, however when car was tracked while on holiday, googled place and it was not a CCTV compound, was either parked in a car park near a bowling alley or on the road. 5 days into holiday, car moved....driven to 12 different places before being parked up again. Googled rough position again, looked even worse than the first place, so arranged for car to be collected. Car was collected from the parking place, a garden of an abandon house. Pitch black when collected, no lighting to site, so didn't notice the damage until I got to a lit area. Smashed splitter and two damaged alloys.

Damaged alloys. Increased mileage. Long waits