Parking Access, LLCParkingaccess.com provides air travelers with a unique opportunity of finding and reserving a great airport parking space at the cheapest price available. Frequent flyers can download our browser extension for the most convenient parking reservation experience available on the market.
Parking Access, LLC (parkingaccess.com) has 185 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Showing 34 reviews with 1 star · Clear filters
Jim G.
Did not have the information that the hotel shuttle needed to confirm my reservation. They said that it should be canceled and rebooked with them or a different online company.
Response from Parking Access, LLCNov 14, 2019
Jim, I'm very sorry to hear this. There must be a miscommunication, can you please call our office and we'll get this straightened out for you. 800-851-5863
Nancy H.
Wrong address listed for credit card. Very difficult to find phone number. Office closed at night although website said available 24/7. Website didn’t work for online cancellation. Very difficult to cancel. Charged full amount at time reservation was made instead of initially charging only a small percentage with remainder charged at time of checkout from parking lot, as is done on parking lot website.
Response from Parking Access, LLCOct 23, 2019
Thank you for the feedback and you're 100% to be frustrated. We're working on some things to improve the issues you've explained in your review. But the convenience of paying upfront is that you don't have to deal with it at the lot - most folks do prefer that method. But cancellation must be easier, we agree!