Janet B.
Excellent Service
This is my second time using you all and everything was great, hoping for the same experience on tomorrow. Thank you!

Parkingaccess.com provides air travelers with a unique opportunity of finding and reserving a great airport parking space at the cheapest price available. Frequent flyers can download our browser extension for the most convenient parking reservation experience available on the market.
Parking Access, LLC (parkingaccess.com) has 185 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Showing 34 reviews with 1 star · Clear filters
Janet B.
This is my second time using you all and everything was great, hoping for the same experience on tomorrow. Thank you!
Alan
I received no E-mail confirmation and Calling Smart park direct I had no reservation pending.And there charge was a $100.00 less
David Mickaili not M.
Reservation not sent to my email like promised. Had to call the parking place and set up myself and create a mess by getting an additional parking ticket even though I already paid thru this place. Found out late that Park N Fly had no mention of my reservation and this place was closed so it couldn’t be corrected on time. Had to sit thru countless holds and they were long, just to try to figure this out. So disappointed and will never use this site again. Oh and by the way, they spelled my last name wrong after repeating it like 5 times and that’s probably why this all happened but no excuse, my email was there and they still didn’t email me except for this review thing. Sad.........*this is a follow up comment to the reply from this business*....they are incorrect saying that Park N Fly had my reservation. They did not and that was confirmed by a phone later that night when I made the reservation. The manager looked it up and could not find anything. The reply to my original review was referring to when I raised attention to this matter and not before making them wrong. Your 1 star is justified and then some. Also, as stated to your “rep” on the phone, I checked spam/junk and it was not there. Check your facts before making a bogus reply to save face on a deserved 1 star review. Own your mess up and move forward!!
Response from Parking Access, LLCJan 13, 2020
We trying to figure out the misunderstanding with this guest. Email delivery can go to Junk/Spam. Confirmed lot did have the reservation contrary to the reviewer's claim. We don't believe warrants a 1 star, but we understand and have addressed the guest's concerns.
Veronica J.
I reserved my parking spot and when i got there they didn't have anything available! I want my money back and i haven't received it or haven't been able to contact someone to get my money back
yanko I.
Scam couldn’t accept pickup truck.
george A.
so far just signing in and not happy you are charging a booking fee.
AK
Info said free shuttle to the airport. Later received an email with “confirmation” telling me to get an Uber to and from the airport.
Barb C.
not happy. got no confirmation. charged anyway. Booked parking somewhere else. Waiting for refund
Response from Parking Access, LLCNov 18, 2019
Your barcode and confirmation were sent to your mns.com email address, could potentially be in a Junk/Spam folder but it was definitely sent. Did you try to contact us prior to parking?