Parking Access, LLCReviews of parkingaccess.com

Called to confirm our reservations. There weren't any. After being on hold for over 30 minutes, I was guaranteed a call back. No call back. This played out twice. Asked for a refund and was denied. Made my own arrangements. I recommend not to use this service.

Booked online only to get a call that the dates I choose were not available but they had higher priced options. Bait & Switch - still yet to receive cancellation confirmation

I stayed at the Holiday Inn Express and should not have been charged parking.

The only reason I gave this fraudulent company 1 start is just so I could right this review and warn others about this company! On Jan. 7th I booked their park sleep fly package for a March 10th arrival, stay over night and fly out the next morning, picking our car up after our trip on the 18th. I received a confirmation of the money I paid and what I was paying for, but NEVER received a confirmation about the hotel. It is now 1.5 weeks before our vacation and I called them to confirm because I couldn't find anything else from them since the initial contact on 1/7. ABEER spoke with me and couldn't find the reservation either; after about 45 minutes of her hemming and hawing and stumbling over her words, she said she finally found it. I demanded she send me the hotel confirmation.....she said she would and nothing came. I called her back and she said they were having computer issues and asked me to wait another 15 minutes for the e-mail, which I did, nothing came. I called her back and she asked for another 15 minutes, I gave her an hour and still, no e-mail confirmation. I called back and this time, she didn't take my call and told her associate to get my number, she would call me back......she didn't. I called after 20 minutes of not getting a call and she picked up the phone. She said they were still having issues and to wait another 10 and she would call me back. After this call, I called the hotel that I was SUPPOSED to have a reservation with, a reservation I had ALREADY PAID FOR! They had absolutely nothing under my name. I called her back and she admitted that there was never a reservation and that in the time we had been going back and forth, she was trying to get me a reservation. I demanded a refund and said absolutely not....Abeer had lied to me consistently over a 4 hour period and I never had a reservation. BEWARE if you use this company, they practice fraudulent business! They steal your money and lie about it and NEVER get you a reservation for a park/sleep/fly package.

Never received reservation number, no one called back when I left message. Had to use another service, and cancelled payment with credit card.

Charged cc and cancelled within 12 hours!

You took my money and didn’t send me a confirmation with details until I was already parked, on the plane and landed in NewYork. I called US Park and they had no information about who I was. I ended up parking there but when we returned to pick up our car they wanted another. $24 USD even though I had the confirmation I had paid. She ended up not charging me extra but the whole thing was a mess. I’ll never use the site again.

The hotel was super nice. But I paid for best western that had 24hr shuttle and ended up with holiday that only had shuttle 5a-11p and I needed a shuttle at 2am. I spent extra time picking out hotels for this reason and did not get the one I picked.