Since 1974, Parker & Sons has served homes and businesses in the Phoenix and Tucson metropolitan area and delivered exceptional cooling, heating, plumbing, electrical, water quality, and insulation services. We have an A+ rating from the Better Business Bureau (BBB) and have won the BBB Torch Award for Business Ethics twice!Our dedication to quality workmanship, outstanding ethics, and 100% customer satisfaction started with Grandpa Parker. And we’ve continued to produce the best work with the best staff in Phoenix to this day.
Parker & Sons (parkerandsons.com) has 71 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
Also known as
parkerandsons.com
Website
parkerandsons.com
Category
Craftsman
Location
Phoenix, Arizona
Listed on Five Star Index
2026
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Most recent review: October 2026.
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We called them. She said it would be $400. an hour. They said they would send a leak technician out...waited all day, never called, never came. The problem seems to be they are working on volume and they just do not care! Let’s hope 10x10x10 word of mouth works because I will surely tell everyone I know about this company within a day! I guess your “Average Joe” is far less than average!
WV
Wouter Van T.
Do not hire these guys DISHONEST
Do not hire these guys. Here's what they do. They will not quote you they will show up and force you to pay $79 just for showing up if they use the tool they will always pull out a screwdriver and force you to pay 79 bucks but the 79 bucks applies to the repair or installation. Then they quote you based on what they feel they can get away with Yes that's what they do they look at the customer and they say I wonder what we can get from this guy. That's scam artist that's dishonest that's horrible do not hire these folks they are just look at the reviews they're horrible that is dishonest I don't know how they can look in the mirror
TI
Ted I.
DON'T EVEN CONSIDER THIS COMPANY!
DON'T EVEN CONSIDER THIS COMPANY!! You will definitely be taken advantage of. I have never been as frustrated with a company as I am with Parker and Sons. I had a new AC installed 3.5yrs ago and purchased the "Extended, cover all parts Warranty". This AC cost $10,000.00. My friends have had their AC replaced, between $6-$7k. If it hadn't been 115 degrees we would have shopped around but they offered us 2 mobile AC units until install day. At the time we were told that we needed insulation at $2100.00 more, which we did. We have done our 6mo service calls religiously and today my tech informs me that my coils need to be cleaned, and of course there is a charge. What about the "Warranty"? Doesn't seem to cover this. Tech, who is a salesperson, cut me a "deal" for $378 to clean 2 coils, down from over $1000. I wanted my water, reverse osmosis, filters changed (included in warranty) and of course that couldn't be done because my water pressure regulator was not working properly, $875. Was told that if I didn't clean my coils and the compressor or condenser went, it probably would not be covered. Every time they walk in my house it costs hundreds of dollars. Every time I speak to a tech, they apologize for the "Sales People" who gave me misinformation. This is a greedy, Sales, not customer-oriented company. I WILL, UNDER NO CIRCUMSTANCES, RECOMMEND THIS COMPANY.
AB
Alan B.
Extremely expensive
I needed a kitchen drain cleaned. They sent out a person to run a snake which cost $400. He recommended that I have a camera in the line to check for more grease. There was quite a bit of grease left in the line.
I was told that it needed to be jetted, and that if I did, the camera fee would waived. $400 for the camera and $1100 for the jetting. They did not waive the camera fee and I spent $1800 to have the drain cleaned.
Even if they had waived the camera fee, it still would have cost $1400. This kind of gouging is why inflation is so high. A company should make a reasonable profit, but this is terrible. I need to find a new plumbing company.
JH
Jake H.
MASSIVELY OVER CHARGED
That quoted me $1,250 to replace 8 smoke detectors. I dis it myself for $130. Also quoted me $2,500 for a breaker box restoration that after another bid I was told it's not due for another 5 years and to do it would cost $1,000. Now I question every other thing they have upsold me because "I needed it". They also changed pricing on me upon arrival to flush my watter heater. As a plan member it would be an extra $500 so I called a local company and they did it for$200. I don't trust them any more and looking for a new company. Also, a local company told me that thier technicians get a commission on what the can sell you on at the time of service.
JH
Janelle H.
If I could give a no stars I would
If I could give a no stars I would. We've had nothing but problems from the time the techs putting in our a/c last year, them getting into a fight in our driveway and leaving a big hole in our ceiling where the old furnace was, to excuse after excuse and then the tech that was to come out to check and do the yearly maintenance. He called and said he was about 30 minutes away. 3 hours later he was still a no show. He never called to say he was running late and never heard from the company on what happened. We are done!
BI
billy
Parker & Sons are 100% scam artists…
Parker & Sons are 100% scam artists their tech's are paid on commission..They told me my NEW A/C unit needed $1,900 in repairs to get it working again then a honest company came out & it was only a $50 part to fix... DO NOT USE PARKER & SONS !
MA
Mike A.
Do your homework! Or pay an extra $20,000.
Do your homework. Tech Said the best options were $13,000 - $20,000 replacement and didn't check using gauges and didn't verify that the #1 reason (Over 80% of the time), a clogged air filter, wasn't the issue. Stated leak detection was 3/4 of the cost of a new A/C (Which is a lie.) Do your homework. Any company can have a bad apple.