ParchmentReviews of parchment.com

Just even ordering a transcript meets the spinning wheel of death. Then they cancelled my order before trying to confirm the missing information. Ask you for information and then cancel within minutes. Then you have to figure out how to hack an order once again. Use your phone. DuckDuckGo and my phone brought up their rickety service. Who knows if it will actually work this time? With the national clearing house, you don't have to create an account that includes your shoe size just to order a transcript.

I clicked on my school to submit my transcript. The page then changed on me and charged me for a school I already ordered. I did not notice this until it did it again. I immediately reported it and asked to cancel the double transcript. Parchment took two days to get back to me and said it was too late. Parchment messed up. Parchment delayed. Parchment denied refund and blamed the user. Awful experience.

I wish I could give a 0. this service is terrible, confusing, and does not allow you to view your own information unless you pay. This is ridiculous. I pray parchment will be removed from all schools.

I paid the price of a house to get my degree. The fact I have to pay $20 for each limited time electronic copy of my own records is digesting. Somehow worse than an insurance middleman.

Charged me $8 for an official e-transcript that, when downloaded, is watermarked with "unofficial transcript" on all the pages.

I ordered my transcripts to the Georgia Board of Nursing. Weeks later, the GBON has not received them but Parchment refuses to do anything except say "electronic results can take 4-6 weeks" This is not true as I have had other transcripts and electronic reports sent without any delay as they are electronic. Parchment refused to escalate my concerns and frustrations after I called and chatted agents. This company is a scam and simply takes your money.

Takes forever to send diploma.

Schools need to stop using Parchment for transcript services. They are unreliable and unreachable. I sent my transcript via mail and waited 4 weeks to hear back. I had to contact THEM to find out that my transcript was returned to them due to an incorrect address, despite the address being correct. Instead of fixing THEIR mistake and sending a new one, they made me pay for ANOTHER one. Terrible company.