Nurdian J.
Excellent customer service and 24/7 correspondance.
I am in an industry where i fly last minute to diff states and at times to diff countries within 24 hours notice for meetings. I found myself having to be in another state within 24 hours. I tried getting quotes and trying to reach out to different reps for a jet. Since it was a sunday, i wasnt hearing from anyone except for Joy from Paramount. His service was excellent and he sets the standards to what customer service should be. From getting me quotes, to getting me my flight, to sending me a reminder, getting me on that jet, scheduling a pick up car upon arrival and also checking on me after i landed was honestly a customer service i never expected. He was very accomodating and patient and in so many words, very professional. An excellent experience and always available at any hours of the day or night. Paramount should be proud to have someone like him representing their company. If you are looking for jets with excellent customer service, hands down i recommend Paramount Business Jets! Thank you again Joy for always accomodating my travel plans.
Response from Paramount Business JetsMay 23, 2017
Thank you so much for such a detailed and glowing review Nurdian. We, and particularly Joy, are very happy to hear that our service exceeded your expectations. That is something we strive very hard for at PBJ. We are indeed glad Joy is on our team. We look forward to helping you on future flights, and thanks once again. Sincerely, Paramount Business Jets Team




