Papaya GlobalReviews of papayaglobal.com

As someone who has received payments through this platform, my experience has been extremely frustrating. On top of everything else, the fees are very high, which only adds to the dissatisfaction. Payments are consistently delayed, and there is always an excuse, usually blaming the bank or shifting responsibility elsewhere. Every pay cycle brings complaints from employees who are also not receiving their payments on time. It feels like the company is still trying to figure things out as they go, with little reliability or accountability. I would not recommend this platform.

This week we successfully completed our implementation across five countries. In less than four weeks, we had the full platform up and running flawlessly — from invoicing to payments. I have to admit, I didn’t believe it could be done so efficiently. Thank you, Papaya Global

I have never experienced anything like it. Today they forgot to pay the entire UK team. It’s not the first time. Most of us owe thousands to the tax office every year because they don’t update our tax codes as required. Significantly increases compliance risks with very real impacts for employees whose automatic direct debits default because they haven’t been paid on time. Avoid at all costs.

Late payments and incorrect payments have plagued my company since Papaya took over payroll. They consistently pay on the wrong date or pay the incorrect amounts. For example after returning from maternity leave they decided to lower my pension contributions despite receiving no approval from me to do this. I then realised they had not changed my tax code for well over a year and I was overpaying tax. When I alerted them to this they said I was wrong in spite of sending proof of repeated tax code notices being sent. I also made direct contact with HMRC to confirm that they were paying tax code changes repeatedly because they had not been applied by the payroll provider. It took me making a complaint and 6 months of back and forth to get this corrected. Two months later and today is pay day but multiple employees report not receiving any payment. Papaya Global claim to be a global payroll provider but they operate like an absolute joke.

The worst possible experience, ever. Their responsiveness rate is almost zero. They do not read your emails, and reply with a complete irrelevant answer, few weeks later, if you are lucky. If you are looking for a company to waste your own time, this is your address. If you value your time, please go somewhere else.

Great leadership, awesome product

Great product for global payroll and payments

easy set up and onboarding, great platform for EOR at scale , classification tool is a big advantage