HRT
Good overall service, improvement needed in UX/UI
The interface is quite straightforward. If you pay attention, you'll only need to fill in your banking details, and that's it. I do think, nevertheless, that the UX can be improved a bit. For instance, it is impossible to use the mobile app, and there's no live customer service if you experience an issue. In this regard, even small matters or answers require a lot of email back-and-forth.
Response from Papaya GlobalApr 23, 2026
hank you for the thoughtful feedback! We're glad you found the setup straightforward! You're absolutely right though, improving the mobile app and making customer support faster and easier are both high on our radar. No more endless email chains, we promise! We're on it and can't wait for you to see the improvements.