Pangama JewelryReviews of pangamajewelry.com

Μόλις παρέλαβα την παραγγελία Δυστυχώς τα charms που παρήγγειλα δεν έχουν καμμία σχέση με αυτά που διαφημίζονται Συγκεκριμένα 2 charms με σχέδιο Pomeranians είναι εντελώς διαφορετικά και δεν απεικονίζουν αυτά που υπάρχουν στο site Επίσης δεν έχω βρει πως ανοίγει το κούμπωμα Το πρόβλημα είναι ότι και να κάνω επιστροφή τώρα βλέπω στα σχόλια ότι δεν επιστρέφουν τα χρήματα

0* not 1*. Company is an absolute joke. Like many, this was an accidental order, thinking it was pandora. Searched pandora charms, went straight to their website, very similar logo and themes etc. Items look nice online but are absolutely awful cheap dull crap in person, which is mental because its not even that cheap. Very overpriced for crap from china. They ignore emails and when they reply, its the same automated response to everything you say. Also returns is to bloody China!!! £16 postage for some crap item, they wont refund the postage and are just ignoring emails for over 2 weeks now. Naming and shaming them everywhere because company's like this are a joke. AVOID AT ALL COSTS!!

Absolutely disgusting service. Ordered from them, which I thought I’d gone on to Pandora! It was for Christmas, package did not arrive. I contacted them and said I no longer wanted the item as would arrive too late, but they sent it anyway!! I have returned it, which was more complicated than I anticipated, and had to fork out £15 for the postage as they would not cover it, even after I had said cancel the order!!! Steer clear, not worth the money or the hassle!!

The charms are not up to standard, returned items to Pangama Jewelry in China. Gave them the tracking number. After a month they claim still not to have received the return and I am still waiting on a refund that will probably never come my way.

Do not order from this site!!! My bf ordered on 15th dec 2025 for a Christmas present. I started chasing them for an update on 15th January. Was told to get in touch with “relay” which is their delivery used. They never responded! After asking for a refund 3 times, I get ignored by pangama and just kept getting the same generic email back. Now they’ve resent the order which I didn’t want. With a new delivery company! A week later I’m still here without my order and no updates from the delivery company! Oh was offered a poxy 20% off next time I order for the inconvenience! Sorry I will never order from here again! It’s fraud that they’ve paid extra to be at the top searches on Google to “hide as Pandora”. I’ve noticed that many people have selected this site assuming it was Pandora!

It totally scam and please Dint use this website . Such a horrible customer service as well .

Ordered some charms as I thought I had clicked on Pandora, as soon as the confirmation email came I contacted them and said I had made a mistake and wished to cancel. I got a response saying apologies but they had already been shipped (in seconds!!) , they informed me as soon as i receive the goods i could return them, however i didnt think they were coming from CHINA! I returned them using royal mail tracking early december and as of the 11th December they are still being held in customs awaiting release and instructions from Pangama. I have emailed them numerous times and get the same response back all the time, will I ever get my £50 refund back !!

This was a huge mistake!!! I thought I was ordering from pandora until i seen the confirmation email weeks later. I never received the item. The tracking information said it was delivered. I have tried calling and emailing with no luck on resolving this. I am very disappointed 😞