Pandaize Reviews | Read Customer Reviews of pandaize.com

PandaizeReviews of pandaize.com

3.9115 reviews
Accessories

Pandaize

About Pandaize

We are Pandaize, a dynamic and innovative brand specializing in high-quality hats, apparel, accessories, and a diverse range of gift products. With over five years of expertise in the gift industry, we have established ourselves as a trusted name in crafting personalized and meaningful items for every occasion. Our state-of-the-art production facilities, combined with a dedicated team of professionals, enable us to deliver exceptional products that blend style, functionality, and creativity.At Pandaize, we go beyond just selling products—we create experiences. Whether it's customizing gifts for sports teams, corporate events, or special celebrations, we are committed to providing tailored solutions that reflect your unique vision. Our mission is to make every moment memorable by offering thoughtfully designed, high-quality items that resonate with your loved ones.Driven by passion and a commitment to excellence, Pandaize is your reliable partner for all your gifting and lifestyle needs. Explore our curated collection and discover the perfect way to express love, gratitude, and thoughtfulness.

Pandaize (pandaize.com) has 115 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: pandaize.com
Website: pandaize.com
Category: Accessories
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 31% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pandaize reviews

Showing 24 reviews with 1 star · Clear filters

Jerry Schleining S.
Feb 21, 2026
Ordered, Paid and No contact since
Ordered and paid for products. No follow up information provided; after several weeks, attempts to gain information/status of the purchase were negative. The Help Desk does not exsit, there is no way to contact anyone in the company. They do not respond nor have a Email or contact addresses that operate. I was given 3 different Tracking numbers, none work?
Response from PandaizeFeb 28, 2026
Hi, Thank you for bringing this to our attention, and we’re sorry to hear about your experience. Our customer support team responds to all inquiries within 24 hours, and our website clearly lists our service email address. We have a fully operational help desk, and there is no situation where customer messages are intentionally left unanswered. You mentioned that you received tracking numbers—those are sent via email from our system. You can reply directly to that same email thread, and our support team will receive it and assist you right away. To help us investigate this as quickly as possible, please contact us again with: Your order number The email address used to place the order The tracking numbers you received Once we have this information, we will immediately check the status and provide you with a clear update. We are committed to resolving this for you and appreciate your cooperation.
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W. J.
Jan 9, 2026
Cheap fakes
Absolutely fake, cheap as Hell Chinese crap. They make their hats look embroidered when they're cheap fake prints. Don't be fooled like I was.
Response from PandaizeJan 15, 2026
Hi W. Jefferson, thank you for your feedback — we’re truly sorry to hear you feel this way. We understand your frustration, especially if the hat you received didn’t match your expectations. We take product quality and accuracy of our listings seriously, and we’d like the chance to review your order and make this right. Please contact us at [email protected] with your order number and a few photos of the item you received, and our team will investigate and support you as soon as possible.
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Shaun
Dec 23, 2025
What utter crap…
What utter crap! Fabric is poor, not even a beanie but stitched together poorly. Don’t buy this crap. You’ll regret it. Customer service will issue a refund after i reminded them it’s the law here in the UK, but then ask you to send back to China. Gone in the bin as not worth the effort on this rag.
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Paul M.
Nov 20, 2025
BE WARNED
Be WARNED Ordered a linen blend fish print shirt,size 5xl which was based on there measurements tool. 100% POLYESTER SIZE EXTRA SMALL My wife is a size 12 and it won’t fit her. ABSOLUTELY $35 WORTH OF GARBAGE AND EXACTLY WHERE I PUT IT. 🗑️🗑️🗑️🗑️🗑️
Response from PandaizeJan 17, 2026
We apologize for the disappointing experience. We recommend consulting our customer service about product sizing before making a purchase, or checking the detailed size information provided in the product listing.
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Nathan S.
Nov 1, 2025
I would give 0 stars if I could.
I would give 0 stars if I could. My Sweatshirt took an absurdly long time to ship and to arrive at my home. Additionally, the quality of the sweatshirt was so poor: the sweatshirt fell apart and almost disintegrated when I put it on. Do not buy form this company.
Response from PandaizeJan 17, 2026
We sincerely apologize for any inconvenience caused. Our website provides detailed delivery time estimates. If you need your order urgently, we recommend selecting our expedited shipping option instead of standard shipping. You may also contact our customer service, and we can arrange a complimentary upgrade to expedited shipping for you. Additionally, please note that all our garments are made from 100% cotton. Should you encounter any quality issues with the product, please feel free to reach out to our customer service team, and they will assist you in resolving the matter promptly.
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Judith N.
Oct 12, 2025
Do not buy from this company. Updated resolution
Do not buy from this company. They ship from China and are refusing to either refund or replace the two orders that have got lost in transit unless I pay postage from China to the UK. Under UK law they are responsible to ensure safe delivery and they are not abiding by that law. Disingenuous advertising that does not state shipped from China. Appalling customer service As a further update the company have now agreed to refund most of the money
Response from PandaizeJan 17, 2026
What's your order number? Please contact our customer service team, and they will assist you at [email protected].
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Scott L.
Oct 12, 2025
Emblem was crooked
Sent from China. Tool over a month. Very cheaply made. On the picture of hat the emblem looks embroidered. It is a cheap stick on. Worst than that, it is ironed on crooked! Very disappointed.
Response from PandaizeJan 17, 2026
Thank you for reaching out, and we sincerely apologize for the inconvenience you've experienced regarding shipping and product quality. To clarify, we do not offer any shipping methods with a standard delivery time of one month. If your shipment appears to be delayed or encounters any issues, please don’t hesitate to contact our customer service team immediately. We are here to investigate and assist you promptly. Regarding your concern about the hat's quality, we assure you that all hats from our factory are made of 100% cotton. If you have any specific issues with the product, please feel free to contact our customer service as well. We are committed to resolving any problems for you quickly and satisfactorily. We value your feedback and are dedicated to improving your experience with us. Please let us know how we can further assist you.
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Leslie V R.
Sep 26, 2025
Very expensive cheap hat
Very expensive cheap hat. I was expecting an embroidered motif of an husky on the hat but it's just a cheap iron on transfer which will come off after time and it then becomes a run of the mill peak hat which can be picked up for peanuts. Save your money and don't bother with the cheap tat.
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