Panda ExpressReviews of pandaexpress.com

We visited Panda Express off Veterans Parkway in Normal Illinois today. We did not wait in line but they were busy. I ordered a broccoli beef bowl. There was no sauce or flavor and I literally had 3 small shreds of beef. My husband ordered Kung Poa chicken. He did get much more chicken than I did beef but ,no sauce and said it had no flavor. We also ordered crab rangoon that was cold and center had congealed. We both left hungry. Not your fault but when returning to our truck a girl with Georgia plates opened her car door and scratched our truck. Terrible experience and day and we will not come back!

The food isn't bad for the price but just like anything else it's going up and fast. I've noticed a decline in their ingredients as well. The chicken seems to have more and more batter and less meat every time I eat there. Disappointing I really enjoyed this place at its peak when I didn't have time to go to a sitdown style restaurant, and I don't like take-out sitdowns because it's just never the same IMO.

Cook said he wasn't cooking anymore food,15 minutes before dining area closed, drive through was still open until 2130. Bad attitude from server, customer service was terrible!! Waited 15 minutes for teriyaki chicken only for other server to come and take the food for another customer so the wait was in vain!! Terrible service..food...mediocre..won't be back at this location again!!

Placed my order Friday, 8/19/22 and thought I was getting delivery around 7:30pm. When I heard nothing, I checked my phone and it said my order had been delivered. No sign of my food anywhere. Called the store and they tried to locate the Dasher. No luck. Since they MISDELIVERED SOMEWHERE, I asked if they would remake my order. Sorry, we don't do that. We will credit your card in full. I would like it credited NOW......not in 5 days! The gentleman I spoke with was not helpful at all. Very very disappointed in Panda Express.

I tried Panda Express about two weeks ago for the very first time in my life! LOL. Well, besides my yummy vegetable rice being dry, my total meal was highly enjoyable! I believe the honey, walnut shrimp are my favorite! I also like their noodles with the onions. The servers cared enough to serve me very hot food and I was very happy with that! My first trip was a take out order. Next time, I hope to dine in! Nice dining area, clean and quiet! I like them! ♥ :)

I went twice in a month and thought the first time the food was not fresh and the rice was uncooked hope it won’t happen this time but same story different day. The quality of food is very bad and I don’t know why people like this restaurant. I won’t go again for sure.

I love the food but the service needs improvement. Also, please improve your Honey chicken, they were served in very tiny portions.

Store Location: 24 street and Baseline, Phx, Az Love the food. Hate the Delivery service they outsource to Door Dash. Ordered online almost $150 and Door Dash Driver never did delivery, but per the tracking on my phone, she did (Jennifer). Call Door Dash was told it will take 7 to 10 to get my refund placed back on my credit card. Do not like my credit number being passed around. Panda needs to find a more reliable company with honest drivers to deliver their food.