PandaDocReviews of pandadoc.com

Absolute worst. Go with Docusign. Half of their features don't work. You can't even group checkboxes to make one required. Their online fax integration no longer works. Their Google Drive add on doesn't work. They don't have customized date formats except for those they have chosen (missing some important ones). And their customer service is TERRIBLE. Absolutely pits. Worst company. When asking if we could add mm/dd/yy as a date format, we were told "it's not a priority for us." So, we had to cancel our account before ever using it, and they wouldn't refund us either (even though we have multiple other accounts with them). We are switching everyone to Docusign. A more trusted company anyway.

Stay away from this product. The service is quiet limited in terms of customization and editing and has a terrible UI. On top of that, the customer service is very slow, taking days to respond. They also have frequent outages which means sometimes I can not even access my documents.

Must AVOID at all costs, there support team is appalling and hardly gives a response apart from saying "try logging in and out" , paid £53 for the business feature for it not work whatsoever, you must avoid this company and it should be listed under scam, if it was up to me i wouldnt even allow this company to have an SSL certificate as they have taken my money and not provided the service, the support system is non existent, PLEASE AVOID at all costs

I would advise everyone to avoid them and go with another Vendor. My subscription just got renewed, which I didn't realise. I requested a refund within a few days and, they refused it. Strange. Terrible service.

Awful costumer service. i have 3 tickets open and nobody answers me. i have an active subscription, i'm paying but i can't use the app because the integration with Google Sheets doesn't work

Abysmal experience so far. My company recently switched to PandaDoc and the entire process has been painful. Delayed launch date, horrific training and glitchy software makes us all want to switch back to pen and paper.

Mucho cuidado con PandaDoc porque son unos estafadores. Me cobraron 480 dólares por un servicio que nunca me dieron. Lo reclamé y parece que sólo contesten bots mensajes automáticos. La verdad es que tube muy mala experiencia. No lo recomiendo. Dinero tirado a la basura. Hay programas que hacen lo mismo y son mucho más económicos.

Lost business, people hated it. Feedback so very damming