Panama Hats DirectReviews of panamahatsdirect.com

After ordering the incorrect size hat they (Mr. William Ramirez (manager)) happily exchanged it for one of the correct size. I was fairly treated and as it was my mistake I paid all shipping cost. I happily recommend Panama Hats Direct to anyone seeking an extremely well made straw hat. The one I have is of the second highest quality with the most incredibly tight weave. As finances allow I will get the #1 highest quality they make and be happy to pay the price. This is the second hat I have purchased from them.

The hat is perfect! Perfect fit, shape and look. This is my second hat from Panama Hats direct. So pleased with the service and quality of Panama Hats. Randy Dugas

This is my second hat from Panama Hats Direct and like my first one which was a Montechristi hat this one is my every day hat and I feel that this hat was custom tailored to my head. You owe it to yourself to consider their hats. I assure you William, manager and his team will not let you down.

Fortunately, I came upon the Panama Hats Direct website when shopping for a panama hat. The site was very intuitive and provided a plethora of information about panama hats, as well as the selection process for ordering a hat from Equador. I ordered my hat and received it within a reasonable time frame. Moreover, I was updated throughout the process on the creation and delivery of my hat. I am delighted with the quality of my Montecristi classic fino fedora panama hat. I highly recommend Panama Hats Direct.

My customer service experience with Panama Hats Direct has been absolutely first-rate. William Ramirez assisted me every step of the way throughout the entire process from ordering to delivery, often following up several times daily via email, and he worked tirelessly to fulfill my needs for a rush order that, despite the often frustrating and confusing information we were provided by FedEx, still managed to arrive in time before my family’s summer vacation departure. As for the hat itself, the Montecristi Fino Fino Havana model I ordered and received is a true work of art that fits perfectly and, at least according to my wife, is a “dashing” accoutrement that I’ll enjoy for many years to come. The weave of the straw is so well-crafted that it truly appears to be almost linen-like upon first glance; the quality of the leather sweatband and hatband is impeccable; and the lining fabric is equally rich and of a grade found only in the finest of haberdashery establishments If you are seeking to purchase a genuine well-crafted Montecristi “Panama” hat that is actually hand-made in Ecuador and sold by a local company based there with customer service par excellence at a very reasonable price point, then PANAMA HATS DIRECT is the only place to shop!

I chose a hat from the sale range. I knew which size, style and weave quality I wanted. I had a requirement regarding the profile of hat too. After placing my order I emailed about that. The response was prompt and positive. I was impressed with the customer service and email communications, including photos of my hat at each stage. I was prepared for the long wait for delivery from Ecuador. Now the hat has arrived, my expectations of the quality of finish are exceeded. The fit is comfortable.

I received my Montecristi Ultra Fino Panama Classic Fedora last week and it is top notch quality! Manager, William Ramirez was a pleasure to work with. He kept me updated on the status of my hat from the day the order was placed until it arrived in my hands. I would highly recommend Panama Hats Direct to anyone who wants to purchase an excellent, finely crafted Panama Hat. – Ron P

Okay, hat finally arrived. Quality is as advertised; really fine weave. Customer help was 1st rate; responded quickly and answered all questions in a extremely timely manner. The only thing that was a little off putting was the shipping. Maybe my expectations were too high. Took 18 days to get the hat from Ecuador to Florida; then another 10 days to get to me. All in all, from time of order until in my hands 38 days. If you can put up with the slow shipping, this is the place to order your hat!