Panama Hats DirectReviews of panamahatsdirect.com

I purchased two Montechristi hats in 2019 before the summer and have received many compliments. My experience with PHDirect has been stellar. I live in the US, they called me when they were about to adjust the size of my hat in response to a question I listed about the size. They cleared up my concern and sized the hat while I was on the phone, the fit is perfect. They also sent photos at various stages of completion. Before I learned of PHDirect, I bought a hat from another Ecuador company and a number designer brand hats off the shelf at major department stores (made in China) the pricing was very similar to PHD, but the fit feel and overall quality left a lot to be desired. No one compares in quality, service, customer experience or to the value that I have experienced with Panama Hat Direct. My next hat will be a total custom hat.

I have. bought 5 Montecristi hats from Casey this year. The quality of the weave and the blocking is superb, with just the right amount of stiffener to maintain its shape. I have ordered other hats from other makers in Ecuador and they to don’t compare in fit, weave quality or blocking. I would compare these hats to Brent Black custom Montecristo hats. The quality is not hand blocked as is Brent’s, but they are literally a fraction of the price. If you know your hats I would strongly recommend. You will not be disappointed. They are beautiful!!!!

My wife and I ordered two hats from Panama Hats Direct. It was the best shopping experience we have had in years. We were able to custom design our hats in the size, style, brim width, shade of color, and hat band style we wanted. William helped us every step of the way. He even managed to find a way to ship the hats to us in a balsa wood box at no additional cost. He sent photos of the hats being woven, from about 1/4 built through the finished product. We not only got great hats at a bargain price, we get to feel good about supporting the indigenous craftsmen and women who make them, and about helping to keep this art form alive. Order a hat or two and see for yourself. These are the best hats out there, at a price that will leave you smiling.

Excellent hat, reasonable price, great weave, perfect block, swift delivery, and professional customer service: what’s not to like? William is a perfectly patient customer service representative; the ability to chat live with a human being adds so much to the experience. Well done. I’ve posted photos in Fedora Lounge with y highest compliments.

The hat is perfect. Fit's fine, the horsehair band looks good, and the sweatband is a nice touch. It was finished well, with a nice weave, all very professional.

I am a new customer to Panama Hats, but couldn’t be more pleased with my new hat! It is everything I expected, and more! I Know without a doubt that I will be ordering from them again!

Panama hats Direct is a fine company. I have 3 of their hats with one on the way. Casey and William are great people. Very nice and helpful. The quality of the hats are incredible.

I haven't even received my hat yet and William has given me excellent customer service. He should get a gold star for putting up with my changes in mid-order and questions I should have already asked.