Panama Hats DirectDesign your own genuine Panama hat, handcrafted in Ecuador, or choose from our available inventory. Panama Hats Direct has specialized in authentic Panama hats for more than 26 years, with a focus on quality craftsmanship, custom options, and personal customer service.
Panama Hats Direct (panamahatsdirect.com) has 493 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Jim
Received my hat yesterday. I love it, my wife loves it. Couldn't be happier. Arrived sooner than I expected. I had a question/concern and sent an email. I quickly received a response which answered my question. Customer service alone is a reason to use Panama Hats Direct.
Paul P.
I received my hat yesterday and I must say it is a sweet looking hat. I ordered an inexpensive hat because I wanted to check out the sizing and the size is just right. I plan on ordering a custom made hat in the near future for the summer and will perhaps do so in February. A brief word about their customer service: they were excellent. I was a little nervous over shipping but alas it was all for not. The hat arrived in excellent condition and in a reasonable amount of time. Once again customer service was great, they informed me exactly when I would get my hat and it came right on time. Thank you Panama Hats Direct Paul M. Perry Keep smiling.
Eric B.
I received my first hat from Panama Hats Direct this week and I can promise it will Not be the last. This is without a doubt a work of art. I had it custom made to my specifications which made it take longer. It was well worth the wait. I had a concern about the shipping and I received a swift response. Excellent customer service and the nicest hat I have ever purchased. My thanks to William Ramirez for making me feel like a valued customer!
David W.
Got my nee Panama hat today amazing quality and great custom build with leather sweat band I love it 5*would recommend them to everyone
Martin S.
Love my hat, quality second to none it's the only place I would recommend to anyone who truly knows about Panama hats quality. Great communication about your hat progress
Bill E.
I would say all the same extremely positive things about quality, service, and price that many other reviewers have said. To add something of my own: I've bought many panama hats over the years in the US and London, and it was a pleasure to finally get one that fits perfectly -- not just close, but just right. After studying the downloadable size guide, I decided I needed a 59.5 cm, and that's what I was able to get. Not only do I wear it proudly, but I'll wear it often, because it's really comfortable.
Mary C.
This was a gift to a fellow hat lover and he tells me it is the best hat he has ever had! I had problems shipping to the right address and received prompt and polite help from this seller. I will be buying again...maybe for me, though I have too many hats, but no real Panama! Thank you!
Carlos A. G.
Started this venture back in February did my research talked to Brent Black one of the best in this market, also read blogs; fedora Lounge and some others, YouTube videos. Overall, went with William and Casey nice guys even though, with the rampant Coronavirus sweeping over Ecuador they were able to custom make me a TRUE WORK OF ART. Yes I counted the Weaves per Square Inch 1500 YES you read it right "1500"! It's a beautiful hat I own some nice hats but this bar none is the best hat I ever saw and now Own. The finishing is okay but for this quality of hat they could done better on the sweatband (sew leather ends) and better brim blocking, this is not critique, but a suggestion. Excellent communication during the whole process, and Quality work for the PRICE easily the hat's worth $4000 to $5000 in the USA!
