Taylor Z.
Excellent service
Excellent service. Made it very easy and helped me get my life back on track while I finish my residency and fellowship years. I can’t thank them enough!

At our core, we are a nationwide financial services company, formed out of passion for improving the lives of medical professionals. Panacea Financial is a company founded by physicians offering a full suite of banking services to physicians, dentists, veterinarians and podiatrists at all stages of their career. Our founding partners and advisory board have decades of experience as practicing physicians and within the finance industry and as a result, we recognize the unique challenges doctors have with traditional lenders. We are partnered with Primis Bank for our banking products, a publicly traded and state chartered member of the FDIC.
Panacea Financial (panaceafinancial.com) has 589 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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589 approved reviews, newest moderated first
Taylor Z.
Excellent service. Made it very easy and helped me get my life back on track while I finish my residency and fellowship years. I can’t thank them enough!
ndrew A.
I absolutely didnt like the way they treated their costumers.
Response from Panacea FinancialAug 11, 2026
Hi Mr Amir - I'm so sorry to hear about your negative experiences. We searched our databases but could not find any interactions that match your name in TrustPIlot. Can you please share more information - date, time, email address/phone number? I'd love to dig more into this on your behalf. Please feel free to reach out to me directly at [email protected]. Best, -Ned Palmer, MD MPH COO, Co-Founder
Maria Fernanda Briceno R.
Was a good experience, Joe was very efficient and explained to me the whole process
YAIL MORALES H.
Excellent service, understanding and patient with customer requests
Indira M Alvarez V.
Great communication with the lender
Nichole
Adam Borders is excellent! Very thorough, patient and pleasant to talk to. I can tell he takes pride in his work. He made me feel like we were on the same team when it came to my financial / professional goals. Thank you!
Ekaterina R.
It was fast and easy
Meg L.
A few days ago, I posted a review here describing our worsening experience with this company. We've had an issue with early payments, and though we had an exceptional experience for the first few years (shout out to Alex!), it's been getting worse over time. When I posted that review, I expected nothing at all. As a business owner myself, I just firmly believe in holding companies accountable and protecting other consumers whenever possible. Imagine my surprise when the COO himself reached out to me directly within hours and handled the issue promptly with genuine compassion and warmth. In 2026, customer service feels dead. Most companies have fired their customer service teams and replaced them with infuriating, useless chatbots. And as a consumer, it feels frustrating and dehumanizing when you have an issue that requires a personal touch. I'm so happy to say that Panacea Financial has raised the bar for me and restored my faith. Thank you so much, Ned, Alex, and the Panacea team, for your exceptional customer service recovery and for providing an invaluable service to physicians and their families. We have recommended Panacea Financial to many doctors over the years, and I'm happy to recommend them today.