Pampa DirectReviews of pampadirect.com

Hi, I received my order from Pampadirect and was awesome, received everything perfect (the cheese very well packaging with preservation freeze sachets). The shipping was super-fast and they sent me candy as a gift. Thank you so much! MJ

Ordered from them. 6 days later the order was still being processed and would not arrive on time. It’s been a month since I cancelled the order and have not been refunded.

La mayor variedad que vi Suelo viajar con la working holiday y pampa direct siempre presente mandandome lo que necesito. Son muy atentos tambien y la cantidad de cosas que tienen es impresionante, todo lo que necesites de argentina incluso lo nuevo lo tenes aca.

I order a few times from this company the shipping was never good but ok and bearable however this time after 5 days it was still processing. After I reached out to them they informed me that 5 of the 10 items in the order were in backorder (on the website show available even today) and they did not know when/if they would come in. Of course they charged as soon as you place the order and not when they ship so they were offering a coupon for future use for those items if I wanted the order to ship what whatever was available. I canceled the order altogheter and they confirmed it however the refund was not processed immediately as they do when you place the order not only that but after a couple of days I contacted customer service about it and they replied that they were going to contact the "REFUND" dpt., that hinted me that they were BSing me so I had to dispute the charges and finally after 24 hs. they refunded the order. It seems that the company is going down perhaps the exchange is not longer a sustainable model... never again and I advice anyone thinking of placing an order to be careful and follow up immediately.

Unas conocidas uruguayas me recomendaron la página para comprar dulce de leche, que necesito en grandes cantidades para mi negocio de tortas argentinas en Estados Unidos. Ya es la tercera vez que hago una compra mayorista y estoy muy satisfecha con el trato al cliente y la calidad de los envíos.

Costumer services is terrible Don’t even bother to make business with this people

Atención personalizada y variedad de productos. esta pagina es un salvavidas para todos los que alguna vez vivimos fuera de nuestro país. Yo leo mucho y siempre pedí libros por ellos, incluso títulos que tal vez no tenían en su página pero que conseguian para mí. la atención persoanlizada es de los que más valoro. Además de todas las golosins, chocolates y yerbas que tienen para mantener las costumbres de uno, y que hoy le mando a mi hija que sigue en Italia.

My order was estimated to take between 5-7 days. After ordering I haven’t received my shipping number so I contacted customer service. They replied promptly and provided a shipping number. It took 10 days for the parcel to arrive and all items were there. Overall a good experience