Palram ApplicationsReviews of palramapplications.com

Ordered 2 Palram canopies from Primrose. Although primrose updated me be email that delivery is out, Palram (the canopy company) unfortunately used Arrow XL as the delivery company. With Arrow XL, Delivery arranged twice. First date received an email with all day delivery from 7:30 a.m untill 7:30pm. As well as a text with different delivery timeslot. No delivery. As it was Saturday evening, the office was closed. Sunday morning, I rebooked delivery for today Tue. I was advised technical IT issues and therefore, this was the reason they could not deliver on Sat. I received an email with timeslot for delivery yesterday. No delivery. I contacted Arrow XL was on hold for ages, advisor had to put me on hold whilst his manager tried to find out what was going on. Adviser informed me that, as I clicked on tracking link, for customer service telephone no, the system somehow put my delivery on hold. Joiner was booked to come on Thur, today is Tue. Adviser said he cannot rebook in, as on system it is down as out for delivery so driver needs to book back in. Shocking. I advised will try and change courier with Retailer. Spoke to Primrose advisor, who said would contact Palram about Arrow XL and trying to get my item delivered by another company next day. Waiting to hear back from Primrose on update.

We ordered a shed from these cowboys. The delivery company lost the order after waiting over a week for our delivery from the delivery firm they use called ArrowXL. After several online chats and loads of emails we still haven't got anywhere. We have asked for a refund which is also outstanding to date! AVOID these fraudulent scammers!

Canopia Herald 1.4 x 4.5 metre canopy. This is an attractive and effective canopy, supplied with good, quite easy to follow installation instructions and is quite straightforward to build with a couple of fiddly jobs, installation took about 1 working day. My experience was that almost all the build was a 1 person task, another helper was needed, briefly, for positioning the beam against the wall and installing the glazing. Almost all packaging is recycle able but on opening there was some damage to a few components, scuffs, bends and dents - improved packaging may solve. It would be better if the information that buying sealant for assembly is needed is available before the boxes are opened. I’d rather collect all I need to assemble before I start, rather than open boxes, read instructions go to Toolstation then start again. I think that the recommended silicone lubricant is essential when installing the rubber seal to the extension, it’s a fiddly task and tucking the end under the metalwork 1.4 metres away is tricky, a long flat screwdriver helped. Not sure about the permanence of the black plastic nut caps, I’m sure I’ll be waking up to many of those on the drive in the summer, maybe a spot of silicone sealant when fitting is a good idea. I’d recommend the canopy, it’s a good price, easily installed and nicely finished (if not damaged).

Nice greenhouse. The only problem is the noise the windowpanels make in the wind.

6' x4' Palram Capopla Harmony Greenhouse, Delivery was on time, however Things then went down hill. There were missing parts, Damaged components ( dents and bent items, edges of the flimsy steel parts and cut allumium extrusions had not been deburred, this resulted in thee deep cuts to both my thumbs and one finger when assembling these items, incorrect door hinges supplied, poor assembly instructions overall a lot of the section detail was not clear. The label attached to the instruction manuel was titled "Quatity Control" What quality control???.Customer service was for the present Good, but because we are waiting for the door hinge issue to be sorted and for missing items to be supplied the jury is out regarding a final evaluation at present. My rating at this time is 2 stars only. W D Heath

Great when it’s finally up Instructions were ridiculous, parts flimsy and don’t work until finished Never volunteering for this again I’d rather pull my teeth out

Cost effective way to have a sunroom, build your own, great I thought, they look good in the pictures, nightmare to build, silly plastic pins to hold the structure together, not all window trims fitted in tight, up about 9 weeks when we had winds, the roof panels starting popping out and yes it was built properly as per their manual, then the roof supports popped out, snapping plastic pins, eventually took rest of roof panels off so they didn't blow away, finally put back together now but have no faith in the structure and how long it will last, still paying for it, customer services we really helpful , supplied me with a free metal trim that was lost in the wind but clear panels that were smashed when they came out I had to pay for, resorted to using gorilla tape to hopefully hold the panels in place for a bit, hopefully get a bit of use out of it before the next wind gets it, wish I had just bought a metal greenhouse structure, wouldn't look as good but at least it might still be in one piece, definitely would not recommend these

Die Qualität des Palram Canopia Harmony 1,9 x1,9 ist minderwertig. Es hält den Winden der Norddeutschen Tiefebene nicht stand. Es stand gerade mal 1,5 Jahre!!! Das dazugehörige Befestigungsmaterial ist billige China-Ware!!! Palram kann ich nicht empfehlen.