Pak MailReviews of pakmail.com

I sent a package at Pak Mail to be delivered via Fed Ex. Enclosed was jewelry ($30,000) that had insurance from Fed Ex. Pak Mail somehow attached my package with one they were sending to NJ and mine went with it. The person who received my package admitted they received and won’t give back! Pak mail says they have no obligation to fix situation. Fed Ex never scanned because package was attached to another. Im told its not their responsibility by Pak mail. What to do? Idk! I called the news channel to see if they will help. Waiting for response. Don’t use Pak mail to send Fed Ex or they wash their hands of it.

Ridiculously expensive. Wanted almost $700 to ship an A4 sized picture. They see being an auction house appointed shipper as a licence to print money. AVOID ! 56% negative reviews and climbing !!! In response to your copy & paste reply: The auction house is RM Sothebys, The Auction was The Cohen Collection and your franchise is : PakMail 7525 Maplecrest Road Fort Wayne, IN 46835 260-486-0204 branch code us451 I'd love to be able to tell you who I dealt with - but your company never give a contact name on emails ! Looking at your massive, and ever growing amount of negative comments - you have a serious problem.

I packaged and sealed three boxes myself; all they needed to do was slap a label on each one. I asked for the cheapest rate. One item they sent FEDEX for $22.64 when it could have gone USPS for $11.60. Another was sent via USPS Ground Advantage for $22.86 but should have been $15.10 and the other they charged $47.64 when it should have been $27.80. The total they charged me was $93.14 when I would have paid $54.50 at the Post Office. I can see an upcharge for their service but almost $40 for just pasting labels on three boxes is uncalled for!

This pak mail and many others like it are used to ship items from auction houses and it is impossible to get a quote on the shipping and when you can it is astronomical. It should not cost the amounts they charge to ships an item that weights only a few pounds. They find creative ways to individually wrap and rewrap things to increase the price even higher. If you are bidding on an online auction through Hibid.com I would verify who the shipper is first. It it is Pak Mail I would move on.

Hazel Park, Michigan Location It is an odd open warehouse with a desk inside (and PO Boxes). The staff has been great the 3 times I've gone to do either UPS or FedEx shipping.

I used Pak Mail for years. Quality of service is so terrible now I refuse to use their service after today. I sent my young daughter to drop off a USPS FLAT RATE box that should have cost $25 to ship. The man weighed it and said the package would be roughly $39 to ship. She inquired and said but it’s a flax rate box. He replied we go by weight. So she paid it!!! Do you think they would have said that you can ONLY do the flat rate shipping at a USPS location??? Of course NOT! I called and spoke to Eddie. Boy was a NOT shocked on how RUDE, UNPROFESSIONAL and MEAN he was when I inquired about pricing. He would barely let me get a word in. I refuse to ship or use their services and will be sure to post on every platform and verbally share my experience with anyone who would like to help another respectfully owned business that I would be happy to do business with in the future! Fyi- it takes A-LOT for me to be so upset and disappointed to leave such a negative review. Just beware that at least Eddie and Michael ‘whom assisted my daughter’ will NOT be honest or forthcoming with information like this. Disgusting!!! 40th st and Chandler location in Phoenix, AZ!

Abby at Pakmail on Calgary Trail in Edmonton was fantastic at tracking down our package from Mexico and getting it into our hands within a few days (after we had been trying for a month). She just put in the time and effort to get the job done and got the situation resolved. We can't thank her enough.

Should be negative stars....Needed to get two packages to a relative by Christmas and shipped on 12/16. Pak Mail is closer than the post office, so went there with the first package. Charged $40 to ship. The second package, exact same size, going to exact same place, 2 lbs LIGHTER than the first and sent later that same day: they wanted $45! Gave me all kinds of excuses why it would be more, but I left with the package! Took it to USPS that night and used the kiosk: $11, and would still get there in plenty of time. They are marking up by 400% Even UPS website for pickup at your house is very much cheaper. SO not worth it. Will never use again.