Harold D.
Our company packs and ships items…
Our company packs and ships items weekly using UPS as the carrier. We also purchase the same items online through various auction houses and the shipping cost quoted through PakMail is outrageous In comparison. We will no longer use auction houses that only offer PakMail as the shipper.
Response from Pak MailApr 4, 2025
Thank you for your feedback. We’re sorry to hear you found our service pricing disappointing. For clarity, when customers provide their own shipping labels, as in this case, our fees cover only the professional packaging and handling—here, a $50 charge for securely packing approx. 40-pounds in items from a pallet. We strive to offer competitive rates for the care and expertise we provide, especially compared to standard shipping costs. We’d love the chance to discuss this further and find a solution that works for you. Please feel free to reach out to us at 5417548-8411 or [email protected]