Paintscratch, Inc.Reviews of paintscratch.com

It was delivered on time

Fast ship and paint matched.

The color code was correct , but the paint color received was several shades to light.

PRODUT. Good presentation, good quality but the color one tone a little different but it's work for me. Thanks.

The directions were great and the three step process came out extremely well!

Order was smooth until delivery. Per the shipping information, the paint pens were delivered in my mailbox, they were not. I waited a few days to ensure the package would not be late and reached out to Paintscratch.com to advise of the issue. Quick response to ask me to wait a few more days and if the package was still not delivered, to submit a refund request. Waited 4 additional days and filled out the form on their website to request a refund. I received an email stating the issue had been resolved - and nothing else. The email doesn’t state if the refund was approved or denied. It doesn’t state when the refund would be issued or if there was anything else I needed to do. Called and left a voicemail for clarification and resent an email asking for clarification. I understand the shipping issue isn’t their fault, but sending a generic, automated email when resolving an issue for a customer shouldn’t create more confusion or ambiguity for said customer.

Great color match for 2 unique colors. Land Rover Grasmere Green and BMW Brooklyn Gray

Horrible tracking and my paint is not close in color. I believe they switched tracking for my paint, it said I received it in another state. Then a few days later, it showed up at my address. Sadd to say, but color is not even close to my paint. Totally botched purchase.