PaintedautobodypartsReviews of paintedautobodyparts.com

I ordered a hood for my 2023 Honda Pilot and waited five weeks with no updates. When I finally called to check, I was wrongly told it had already been delivered. After contacting the shipping company, I learned it hadn’t even arrived. When the hood finally showed up, it was the wrong color and aluminum instead of the steel hood I paid for. I’ve opened multiple claims and called countless times, but no one ever returns my calls. Every time I’m transferred to the claims department, no one answers. Do NOT buy from this company — terrible customer service, unreliable shipping, and no accountability. You’ll waste your time and risk losing your money.

super slow. been waiting a month and still haven't received. makes me look bad keeping customers car this long trying to run a business. first and last time. buy from partify

Both times I called, I was cut off by disrespectful workers. One woman told me they are behind because they have so many orders. I told her it was unacceptable and had to ask to speak with a manager. She sent me to a full VM. I called back and spoke with Alex from the time he said Hello, and he had an attitude. We began to get into a disagreement. Alex asked me a question, then cut me off when I was answering, and then told me to calm down. The fact that Alex's voice was already elevated and agitated when he answered the phone was dishearten I asked for the Manager Alex said he's not here, so I asked for the name he said Anthony I asked for the last name he would not tell stating he did not know it I asked for the email he told me to go online well there was no email. Maybe Anthony needs to be in the Office to make sure they're caught up with production and teach his employees how to handle paying customers. I spent over $600.00 to get an attitude and lies about my order is beyond comprehension. All because I called Alex out, he told me I reached out last Friday,7/18/2025 not true. I reached out Friday, July 11th via email. Whoever responded on 7/15/2025, they responded that the order will be shipping out in the next 48-72 hours.7/16/2025 I asked for a tracking number they told me I would receive an email. today is 7/23/2025, which is more than 72 business hours. and when I called Alex out, he just got louder with me. Finally, I hung up. I hope whoever the owner /leadership is reads this to see how bad their employees are to customers.

I ordered a product on April 19th of this year. This company wasted a month of my time claiming my part was in their paint department according to their website order status checker. I received a random email today that my part supposedly arrived damaged and could not be reordered because it was out of stock even though it's available everywhere online. They just canceled my order without a phone call or any prior contact instead of just getting it from somewhere else and giving me a phone call it was going to take a little bit longer or doing something in honest company would do. I wish I had seen all these negative reviews before I even ordered.

Ordered 2 fenders for my G37 painted. When I received them there was a big scratch in the paint on 1 fender, runs in the paint and dirt dried in the paint. I immediately contacted them and several days later they finally responded and asked for pictures on 3 different occasions. They have done nothing but give me the run around. This place is GARBAGE!!!!!! I spent $957 on JUNK!!!!!! TAKE MY ADVICE. IF YOU WANT GOOD QUALITY PARTS PAINTED. GO TO PARTIFY IN MICHIGAN... I bought a bumper cover from them and the packaging and the paint was FLAWLESS. Fast shipping great company to buy from. Don't buy from these crooks.

Paint on the lower front bumper started flaking off after about 5 or 6 months. I notified them about this but no one there cares to respond to me. Avoid this place. Price might be good but there quality and customer service are very lacking.

Waiting 3 weeks delivery and they send me wrong parts no returns or refounds.

Absolutely a bottom of the barrel company with the worst customer service. I ordered 2 hoods for my Audi, several months apart. Both of them arrived severely damaged. For the second order I was trying to give them the benefit of the doubt. However, they failed to deliver a quality, undamaged product again. Both times I inspected the hoods immediately off the truck in the presence of the driver. Sent them both back. In each case, they refused to send me a refund. I had to dispute the charge with my credit card company. Very shady practices. Good luck getting anyone to answer an email or a phone call. I'd go elsewhere for anything auto body related. This company is a joke. Zero Stars.