CS
Used to be good, now terrible
I was a member for 2 years, worked hard to get and keep the highest "trait score" (aka a badge of honesty) but as a UK user it is very apparent that the small window to accept and complete any decently paid survey is only available during USA work hours. After a massive update to their site in early 2024, the option to complete surveys would dribble in at maybe 1x ten cent survey a day, and even then the app only notified users half the time that there was a survey to complete. When I raised this with them all I got was sanctimonious replies that I should look into my phone settings. Users aren't stupid & know when they're being fobbed off. After slowly filling in my 10 cent surveys, I finally made my minimum $15 amount (£11 🙄) so I could cash out and close my account. Problematic app, awful customer service, paltry reward. Not worth it any more.
Response from PaidViewpointOct 9, 2024
Thank you for sharing your experience, and we’re sorry to hear about the frustrations you encountered. We're continuously working to improve our platform and communication features, and your feedback is invaluable. We regret that your experience did not meet expectations and will review the issues raised. We appreciate your time as a member and wish you the best going forward.



