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PADI (padi.com) has 347 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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347 approved reviews, newest moderated first
marie
4 jours de plongée très bien organisé, personnel très sympathique. Je recommande 🇪🇬🇪🇬
Response from PADIApr 22, 2026
Chère Marie, Merci pour vos commentaires positifs! Nous sommes ravis d'apprendre que vous avez passé un excellent séjour. Si vous avez d'autres commentaires ou suggestions, n'hésitez pas à nous contacter à [email protected]. Merci d'avoir choisi PADI. Nous sommes impatients de continuer à vous servir à l'avenir.
Stephen G.
The courses themselves are fine but the website is crap. Very confusing and tough to navigate. Not very intuitive at all. How do I get my ecard?
Response from PADIApr 16, 2026
Dear Stephen G, we are sorry to hear of your experience with the website. If you have the time, please feel free to contact us at [email protected] to provide your feedback. Thank you so much in advance. We look forward to working with you. Sincerely, PADI Customer Relations Support Team
Michel N.
Impossible de laisser un message sur le service client pour un suivi de commande de carte physique du 20 mars 2026
Response from PADIApr 11, 2026
Cher Michel, Merci de nous avoir contactés. Nous sommes désolés d'apprendre que vous rencontrez un problème en essayant de contacter notre Service Client concernant votre carte de certification PADI physique. Nous aimerions vraiment avoir l'opportunité de répondre à vos préoccupations et, espérons-le, de fournir une solution. Si cela vous intéresse, pourriez-vous nous contacter directement à l'adresse [email protected] et fournir vos coordonnées directes afin que nous puissions vous aider ? Merci beaucoup d'avance pour l'opportunité d'assister. Au plaisir de travailler avec vous. Cordialement, PADI
Clara W.
Great plataform. I love learning like this
Response from PADIApr 5, 2026
Dear Clara, Thank you for your positive feedback! We're delighted to hear that you had a great experience. If you have any further comments or suggestions, please don't hesitate to reach out to us at [email protected]. Thank you for choosing PADI. We look forward to continuing to serve you in the future.
Leon
Herausfordernd aber Cool
Simon S.
I did the course in german and there are multiple translation errors. A lot of sentences are twice and some sentences make no sense. Please fix it
Response from PADIApr 3, 2026
Dear Simon, We are very sorry to hear that you are experiencing issues with German translation. We would love the opportunity to address your concerns and hopefully provide a resolution. Please contact us directly at [email protected] and provide your direct contact information so I may assist you. Thank you so much in advance for the opportunity to assist. Looking forward to working with you. Sincerely, PADI Customer Relations Support Team
Stephen
Friendly professional service all round, Fantastic company and well recommended
Response from PADIMar 29, 2026
Hello, Thank you very much for your positive review. We would love the opportunity to hear about your experience, provide recognition to your Instructor and support if you need any assistance. Please feel free to contact us at [email protected] providing your direct contact information. Looking forward to hearing from you. Sincerely, PADI Customer Relations Support Team
Matte J.
I recently completed my Open Water Diver certification on Koh Samui, and I honestly couldn’t have asked for a better experience. From start to finish, everything was incredibly well organized, professional, and fun. A huge thank you to my instructor, JO, who was absolutely amazing. He was patient, knowledgeable, and made me feel completely safe and confident throughout the entire course. His way of teaching was clear and supportive, which made learning both easy and enjoyable. The diving itself was breathtaking. Clear water, beautiful marine life, and unforgettable moments underwater. Every dive felt like a new adventure. I can truly say this was one of the best experiences I’ve ever had. If you’re thinking about getting your diving certification, I highly recommend doing it here, and if you get JO as your instructor, you’re in the best hands possible! Mattias
Response from PADIMar 29, 2026
Hello, Thank you very much for your positive review. We would love the opportunity to hear about your experience, provide recognition to your Instructor and support if you need any assistance. Please feel free to contact us at [email protected] providing your direct contact information. Looking forward to hearing from you. Sincerely, PADI Customer Relations Support Team