Pack Up + Go Reviews | Read Customer Reviews of packupgo.com

Pack Up + GoReviews of packupgo.com

4.7661 reviews
Activities & Tours
PO Box 3707, Pittsburgh, Pennsylvania

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Pack Up + Go

About Pack Up + Go

We plan curated vacations around the US. The catch? Your destination is a surprise until the day you depart! Complete our Pre-Trip Survey to select your mode of transportation, share your travel history + interests, and choose your budget. Then, sit back + relax. We take it from there! We'll book your whole trip, but won't tell you where you're going.One week before departure, we send an email with your destination's weather forecast and a packing list. Then, you'll receive your Surprise Envelope in the mail. On the day of departure, open your envelope to reveal your destination, and Pack Up + Go! We have 24/7 in-house traveler support in case you need anything before, during, or after your surprise vacation.Where will you explore next? Embrace spontaneity + the unknown on a mystery trip!See why over 43,000 travelers have trusted Pack Up + Go to plan their surprise getaways since 2016.

Pack Up + Go (packupgo.com) has 661 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: packupgo.com
Website: packupgo.com
Category: Activities & Tours
Location: Pittsburgh, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pack Up + Go reviews

661 approved reviews, newest moderated first

Natalia B.
Mar 27, 2024
Our Favorite Vacation Planners!
We have loved all 3 of our Pack Up + Go vacations! The itinerary was full of details and great suggestions that were interesting to each member of the group. The company purchased us tickets to do activities that we would never have booked on our own, and they were our favorite things! I can’t recommend this company enough!
Response from Pack Up + GoMar 27, 2024
Thank you so much for your glowing review! We are thrilled to hear that you have enjoyed all three of your Pack Up + Go vacations. We take pride in creating detailed and personalized itineraries that cater to the interests of each member of the group. We are delighted to hear that you loved the activities that we arranged for you and that they turned out to be your favorites! Your recommendation means the world to us, and we can't wait to plan another unforgettable trip for you in the future. Thank you for choosing Pack Up + Go!
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Haley O.
Mar 26, 2024
Knocked it out of the park
I booked a surprise trip for my boyfriend’s 30th birthday and Pack Up & Go completely knocked it out of the park! We were sent to Eureka Springs, AR and stayed in the COOLEST tree house cabin. (Yes it did have indoor plumbing and electricity) We were booked for a zip line tour and an off road ATV rental. The rest of our time was filled exploring the numerous suggested destinations including caves, coffee shops, breweries, restaurants, and a ghost tour. I really appreciated the attention to detail put into our trip. They gave us suggestions for nearly every interest I marked on the pre-trip survey. Highly recommend giving them a try, you won’t regret it! We were given a Pack Up & Go gift card for Christmas and can’t wait to book another surprise trip!
Response from Pack Up + GoMar 26, 2024
Thank you for your amazing review of Pack Up + Go! We're thrilled to have made your boyfriend's 30th birthday Surprise Trip so memorable. We take pride in our personalized recommendations + am happy to hear you found a variety of activities to enjoy. We can't wait to help you plan another Trip soon!
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Ellen G.
Mar 21, 2024
Take the leap!
I've loved watching Pack Up + Go grow from the very beginning, loved travelling with Pack Up + Go, and love talking about Pack Up + Go. You could not find a more compassionate, enthusiastic and supportive travel team. Whether you're game for a surprise trip or just want to try something different with a destination of your choosing, Pack Up + Go is sure to enhance your experience.
Response from Pack Up + GoMar 21, 2024
Thank you so much for your kind words and continuous support of Pack Up + Go! We are thrilled to hear that you have enjoyed watching us grow and traveling with us. It means the world to us to hear that you find our team compassionate, enthusiastic, and supportive. We strive to create unforgettable experiences for our travelers. Your feedback motivates us to continue providing exceptional service. We can't wait to help you plan your next adventure!
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Lauren
Mar 21, 2024
From; Atlanta? To; Atlanta!!
This was my second time using pack up and go. We followed all of the instructions and didn't open the envelope until we arrived at the airport. We're going to... Atlanta? I have to admit we were at first a little disappointed. Atlanta isn't a destination either of us would have picked. WE WERE SO WRONG! My boyfriend and I had the best time in Atlanta with some of the preplanned activities provided by pack up and go. We ventured off on our own as well to experience what the city had to offer. One of our favorite activities that was preplanned was a walking food tour. The host of the tour was fantastic and knowledgeable about the local lore, cuisine and food culture. We love to travel and this is one of th best ways to do it. We had a fantastic time and owe many thanks to the hardworking men and women at pack up and go for all of the behind the scenes prepping and planning. You guys are amazing, and we'll be back!
Response from Pack Up + GoMar 21, 2024
This is music to our ears! There are so many unexpected gems in this country to visit, and when we hear we've opened someone up to a new destination we couldn't be more excited! We are also delighted to hear that you had a fantastic experience on the walking food tour - our team works hard to provide unique and engaging activities for our travelers. Thank you for trusting us with your adventure and we can't wait to help you explore another exciting destination in the future!
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Amy
Mar 21, 2024
Great surprise trip had to do no thinking and enjoyed stuff all the time
Had the best time on our surprise trip. We ended up in Chicago with day-to-day things planned and paid for already for us everything we did, and so was awesome never in 1 million years what I have ever picked to travel to Chicago but after the experience they gave us I’ll go again.
Response from Pack Up + GoMar 21, 2024
Thank you so much for sharing your wonderful experience! We're thrilled to hear that you had a great time on your Surprise Trip to Chicago. It's always fantastic to hear when a Destination surprises and delights travelers! Cheers to more fantastic memories together!
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mirvin
Mar 20, 2024
I've done two P&G trips
I've done two P&G trips - one Road (Savannah) and one Plane (Washington DC). I loved them both! I am often the one that plans all the travel details, so it was wonderful to let someone else do the heavy lifting. My hotel accommodations are always spot on: fantastic amenities and perfectly located to walk to other things. My favorite part of the trips though, are the list of recommended places to visit! I still think about the restaurants and bookstores they helped me find. If you're new to P&G, my advice is to spend time on your survey and really think about how you like to travel - it really helps the trip take shape. My only complaint is I wish I could go more often!
Response from Pack Up + GoMar 20, 2024
Thank you so much for sharing your positive experience with us! We love to hear that you enjoyed both your Road Trip + Plane Trip. Taking a break from being the planner isn't always easy + we feel lucky to have taken that off your plate for these Trips. We love to share our recommendations + we're happy that you found so many activities to enjoy! We hope to have the pleasure of welcoming you on more Pack Up + Go Trips in the future!
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Elizabeth
Mar 20, 2024
Surprise Anniversary Trip
My husband and I booked a trip with pack up and go for our tenth anniversary. Booking the trip was so easy! Waiting to find out where we were going was not, but it was very fun! Our trip took us to Boston MA. Neither of us had ever been there. When we looked through the information provided we had so many interesting no things planned. Pack up and go booked a LOVELY hotel for us, a few amazing and local restaurants, and activities. Pack up and go took care of everything. They were also available whenever we needed assistance. There were three little glitches and each one was handled quickly, professionally, and with ease. We will definitely be booking another trip with pack up and go in the future.
Response from Pack Up + GoMar 20, 2024
Thank you for choosing Pack Up + Go to help celebrate your tenth anniversary + congratulations! We're happy to hear that you had a fantastic time exploring Boston + enjoyed our recommendations. We are also grateful for your positive feedback regarding our Traveler Support Team! We look forward to planning another Surprise Trip for you in the future!
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Meagan
Mar 20, 2024
We had such a great time
We had such a great time. All of the activities that were planned out were perfect for our taste. We loved the experience and the anticipation.
Response from Pack Up + GoMar 20, 2024
Thank you so much for your wonderful review! We're happy to hear that you had a great time on your Surprise Trip + the preplanned activities fit your style!
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