We plan curated vacations around the US. The catch? Your destination is a surprise until the day you depart! Complete our Pre-Trip Survey to select your mode of transportation, share your travel history + interests, and choose your budget. Then, sit back + relax. We take it from there! We'll book your whole trip, but won't tell you where you're going.One week before departure, we send an email with your destination's weather forecast and a packing list. Then, you'll receive your Surprise Envelope in the mail. On the day of departure, open your envelope to reveal your destination, and Pack Up + Go! We have 24/7 in-house traveler support in case you need anything before, during, or after your surprise vacation.Where will you explore next? Embrace spontaneity + the unknown on a mystery trip!See why over 43,000 travelers have trusted Pack Up + Go to plan their surprise getaways since 2016.
Pack Up + Go (packupgo.com) has 661 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
packupgo.com
Website
packupgo.com
Category
Activities & Tours
Location
Pittsburgh, Pennsylvania
Listed on Five Star Index
2026
About these reviews
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The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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Travel arrangements great. Accommodations were especially outstanding. Would have been better if we had the arranged tour on the first day since we were completely unfamiliar with the area. It was postponed by the tour company due to lack of customers. Accompanying information from Pack Up+Go was extremely helpful. This was our 4th trip with Pack Up+Go and we were delighted as usual
Response from Pack Up + GoMay 6, 2024
We're so happy to hear you've enjoyed your previous Pack Up + Go Trips with us + this one was no different! We're sorry to hear that your original tour was cancelled, but our recommendations were able to fill that time back in. We're looking forward to planning more Surprise Trips for you in the future!
KA
Kelli A.
So Fun! Great expereicne with Pack Up and Go
Pack Up and Go was amazing! They really listened to what we said we liked and found a place for us to visit that we both enjoyed. The restaurant recommendations were on point and we felt like VIPS at the restuarants were reservations were made. We hotel was very nice and loved the historical twist to it. We went to Milwaukee and the hotel was a renovated brewhouse. They booked us a great beer factory tour and city tour. We honestly enjoyed both. We had scheduled activities but did not feel like we didn't have time to just do what we wanted. We can't wait to try another trip in the future.
Response from Pack Up + GoApr 30, 2024
We're thrilled that you had an amazing time on your Pack Up + Go Trip! It's wonderful to hear you enjoyed the activities + accommodations in Milwaukee + felt like VIP's. We can't wait to plan another Surprise Trip for you in the future!
CH
Chad
This trip was awesome!
We loved our trip! It was a new location but one we never would have planned for ourselves! Using Pack Up and Go was easy, fun, and low stress as far as planning went! The itinerary was flexible but still had so many great options! The one small issue we had was dealt with quickly by the site support team and it is clear that they work to make sure you have the best vacation experience possible. So much of the start of our trips are stressful as we work to plan events and activities that both my wife and I like. Pack Up and Go made that part a breeze!
Response from Pack Up + GoApr 30, 2024
We're thrilled to hear that you loved your trip with Pack Up + Go! We're glad we could help you discover a new location and create an itinerary filled with wonderful options. We look forward to hopefully sending you on another Surprise Trip in the future!
KE
Kelly
Denver: Pack up & Go #5
The planned reservations were great. Dinner was wonderful both nights, the tour was phenomenal!
Response from Pack Up + GoApr 28, 2024
Hi Kelly! Thanks for your kind words! Denver has excellent restaurants and I'm happy to hear you enjoyed the ones we picked for you. I'm so glad the tour was worth the early morning wake up call, its such a beautiful part of Denver! Can't wait to send you on another Trip soon!
AS
Ashley
SO much fun!
They planned a great trip! And when there was a minor hiccup, we had someone ready to help! They got back to us SO quickly! I would trust them to plan future vacations!
Response from Pack Up + GoApr 28, 2024
Thank you for the kind words Ashley! Cancelled tours are never fun but we're glad it didn't damper your time in San Diego and we appreciate your trust in us to help pivot. We're looking forward to planning another great Trip for you in the future!
CQ
Caffeine Q.
Wonderful trip
Wonderful trip! Having a planned and still flexible itinerary was the best, it took all the decision-making out of the vacation and allowed us to enjoy each activity to the fullest because an appropriate amount of time was allocated for it. We enjoyed all the restaurant recommendations and activities that were scheduled. It was also good to have PAGES of other points of interest in the city in case we wanted to skip a planned activity. I'm ready to book another trip like this!
Response from Pack Up + GoApr 25, 2024
Hi!! Thank you so much for your kind words! We are thrilled to hear that you enjoyed your trip and that our planned itinerary helped you make the most of your vacation. We strive to provide a balance of structure and flexibility so that our guests can have a stress-free and enjoyable experience. We are glad that you appreciated the restaurant recommendations and scheduled activities, as well as the additional points of interest in case you wanted to explore more. We would be honored to help you plan another trip in the future and look forward to creating more wonderful memories for you. Thank you for choosing us for your travel needs!
EI
Eileen
Pack Up and Go
I recently did a Pack Up and Go trip and had a great time! When I was planning, I couldn't find many posts about it, so I'm back to share my experience!
I first learned about Pack Up and Go from a couple who was on a trip of their own! I live in Chicago, and my partner and I decided to do a fancy date night, and stayed at a hotel downtown to see a show. The hotel had a happy hour, so we were in the lobby for our free drinks, and started chatting with this couple who was SO EXCITED because they just landed. We chatted for awhile about what to do around town and they told us about the service- awesome! (I don't remember if it was pack up and go, but when i googled "surprise vacation" this was the only one I could find)
3 years later, we wanted to plan a weekend get-away at the end of February to break up the depressing Chicago winter, and we didn't know where to go! We remembered Pack Up and Go from that couple, and decided to give it a shot!
We set our budget for $2,500 for 3 nights/4 days and hoped for the best! The forecast we got a few days before said it was rainy, and we had plenty of time to order ponchos and umbrellas- which we definitely needed lol. I emailed them asking if we would be doing outside stuff in the rain, and don't give anything away, but should we bring an extra pair of gym shoes. They said "yes".
We had an amazing time. We requested warmer weather and noted that we were outdoors people, and we were sent to San Diego!! The weather wasn't really that warm, but I guess limited to the US in February what can you do. Our $2500 went to roundtrip airfare on United, 3 nights at the fanciest hotel I've ever stayed at (Pendry San Diego), tickets to the zoo, and a kayaking tour. The kayaking tour got cancelled because of the rain, but they rebooked us for a shoreline tour, so we could still get a day on the water!! We added up how much the airfare, hotel, activities would have been, and it was a little over $2500. I normally travel on a budget, so I wouldn't have chosen that specific flight and hotel for myself, but it was cool to feel "spoiled" and at least know we got our moneys worth.
They also had dinner reservations set for each day- which I really appreciate because when I'm traveling I waste way too much time googling restaurants and reading review. I also liked that they included a "snapshot" of the city with facts and info about the neighborhoods- that helped us a lot in planning our days without an activity and other stuff.
Overall, 10/10 reccomend!! I'll probably do this again every few years :) lmk if you have any questions!!
Response from Pack Up + GoApr 24, 2024
Thank you so much for sharing your positive experience with Pack Up and Go! It's always great to hear about how our surprise vacation trips are able to exceed expectations and provide a memorable and enjoyable getaway. We are thrilled to hear that you enjoyed your trip to San Diego, despite the rainy weather, and that the activities and accommodations provided were top-notch. We strive to create unique and exciting travel experiences for our customers, and we are glad that we were able to deliver on that for you. Thank you for giving us a 10/10 recommendation, and we look forward to helping you plan your next surprise vacation in the future! If you have any questions or need assistance with anything, please don't hesitate to reach out. Thanks again for choosing Pack Up and Go!
VE
Veva
Spring Break Perfection in Santa Barbara
What an amazing week in Santa Barbara! I appreciated how my responses to the survey were followed. All the planned activities and restaurants were perfect! My hotel was perfectly located within walking distance of most everything. I can’t wait to do another pack up and go trip!
Response from Pack Up + GoApr 24, 2024
Thank you so much for your kind words! We are thrilled to hear that you had an amazing week in Santa Barbara and that you enjoyed all of the planned activities and restaurants. We strive to make each Pack Up and Go trip a memorable and enjoyable experience, so we are delighted to hear that we met your expectations. We are pleased to hear that your hotel was conveniently located and that you were able to explore the city easily on foot. We can't wait to help you plan your next adventure! Thank you for choosing Pack Up and Go!