We plan curated vacations around the US. The catch? Your destination is a surprise until the day you depart! Complete our Pre-Trip Survey to select your mode of transportation, share your travel history + interests, and choose your budget. Then, sit back + relax. We take it from there! We'll book your whole trip, but won't tell you where you're going.One week before departure, we send an email with your destination's weather forecast and a packing list. Then, you'll receive your Surprise Envelope in the mail. On the day of departure, open your envelope to reveal your destination, and Pack Up + Go! We have 24/7 in-house traveler support in case you need anything before, during, or after your surprise vacation.Where will you explore next? Embrace spontaneity + the unknown on a mystery trip!See why over 43,000 travelers have trusted Pack Up + Go to plan their surprise getaways since 2016.
Pack Up + Go (packupgo.com) has 661 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
packupgo.com
Website
packupgo.com
Category
Activities & Tours
Location
Pittsburgh, Pennsylvania
Listed on Five Star Index
2026
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The company replied to 99% of reviews.
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Most recent review: October 2026.
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We loved the spontaneous aspect. Pack up and Go gave us some really great options that we loved but might not always pick. It was a great getaway and I highly recommend! We had a couple of reservation hiccups but pack up and go was great in helping us handle the issues!
Response from Pack Up + GoMar 27, 2025
We're happy to hear that any hiccups you had were taken care of! The great part of the surprise is getting sent somewhere you may not have even though of, so thank you for trusting us to plan this for you!
TA
Tammy
Our first Pack Up + Go trip
Our first Pack Up + Go trip! We chose Outdoor Adventure / Mid-Level for our Surprise Trip! You fill out a very detailed survey beforehand, so be extra aware to list “every where” you have traveled so that you don’t get sent somewhere you have gone beforehand. So, that is solely on us for not doing that, I suppose ! We were sent to Pensacola, FL as our destination ☀️ Fun Fact: We go there every year to visit our BFFs that live in that area. So, OOPS! Apparently, we didn’t put that on our Survey!
But, it was the a fun trip that we needed to take! We stayed in an amazing B&B, located in downtown area. We ate at restaurants, where Reservations where made for us. So, we saw Pensacola a little different, than always just staying at the beach, like in the past. Our Excursion booked for us was a Segway Tour. I had an unexpected surgery on my shoulder a week and half before our trip and still had many stitches and doctor’s restrictions. So, I reached out to Pack Up + Go, and they readjusted the excursion and gave us options. We chose a sunset Dolphin cruise instead and had a great time!!
The Support Staff were quick to respond and resolve anything we needed adjusted during our weekend, and that was a great PLUS for us.
The only reason I didn’t choose 5 stars, was for the price $$$. The Bed & Breakfast stay and the excursion was paid for with the fee. You get a detailed packet of info for your trip, that you open that morning of your adventure. But you have to pay for your two different dinners, at the places that are Reserved for you, and I thought that would have been included (with $$$ parameters, of course).
Would my husband and I spend that money again for us, I don’t know. But, I would most definitely Pack Up + Go on an adventure with my friends, if I’m just paying my individual price for one.
All and all, it was a great weekend and so exciting and fun to prepare for!
Response from Pack Up + GoMar 27, 2025
Thank you so much for taking the time to share all of this with us! We're glad to hear that even though you have visited this destination before, you got to experience it a little differently! We try to find activities/things to do that might not be the typical ones you think of right off the bat!
We're sorry to hear about your unexpected surgery, but very glad the traveler support team was able to adjust your reservations, a dolphin tour sounds amazing!
We hope we have more getaways together in the future!
SH
Sherry
Top notch experience
Top notch experience. Everything was arranged and communicated perfectly. Will definitely do this again.
Response from Pack Up + GoMar 11, 2025
We look forward to planning another Pack Up + Go trip for you! So glad to hear you had a great time, thank you so much for sharing this feedback!
KA
Karen
Fantastic trip
I have been following PUAG for about 5 years and for Cmas, my hubby gifted us a trip. It exceeded our expectations!!!!!! The attention to detail was great and I was SO impressed by the organization and design of the packet. They were also quick to notify us that one of our activities needed to be adjusted and cleared it with us before making the change. We LOVED our experience and will be recommending them.
Response from Pack Up + GoMar 11, 2025
Thank you so much for being a follower for so many years + we're so glad we finally got the chance to plan a trip for you! Happy to hear our 24/7 traveler support team was able to fix that activity adjustment for you! Cheers to more adventures together!
DB
Dave B.
Listen
Listen, we've done quite a bit of traveling, both self-planned and via tours and we have never enjoyed a trip so much as we did our Pack Up & Go experience! The surprise destination part was obviously very cool but only the beginning of our fantastic trip! The level of detail that PU&G put into the planning was amazing. They organized our days with just the right level of activity, leaving us the freedom to explore some of the many suggestions they provided for dining and adventures. Their picks for our hotel and reserved restaurants were spot on. Even though we flew to our destination, there was no need for renting a car since the hotel was located near the central train station and right in the middle of the walkable historic downtown. When we wanted to go a little further, the hotel had a free courtesy car. We even received a credit for Uber rides when we stayed out later than the courtesy car ran. I can't imagine a more delightful travel experience and highly recommend this to both seasoned travelers and anyone venturing out for the first time!
Response from Pack Up + GoMar 9, 2025
This feedback has us grinning from ear to ear! We are so glad that you had such a great time on your trip to Denver! We aim to provide a mix of planned activities + time to explore, so we're happy that was exactly what you experienced! Thank you so much for taking the time to share your feedback with us, we hope to be lucky enough to plan another surprise trip for you in the future!
CH
Christie
Our third surprise trip with Pack Up &…
Our third surprise trip with Pack Up & Go. We had an amazing, relaxing time. Every detail - hotels, restaurant reservations, activities booked, with time mixed in to relax and choose from recommended alternative choices. The Savannah Taste Experience Food Tour was a memorable highlight. Such a walkable town, great restaurants and fun sights. We will definitely have Pack Up & Go plan another trip for us!
Response from Pack Up + GoMar 9, 2025
A repeat traveler! Thank you for your continued support of Pack Up + Go, we're happy to be able to plan these trips for you! The Savannah Food Tour is always such a recommended activity so we're glad to hear it's still a top choice! We can't wait to plan your next getaway!
JA
Jan
Amazing solo getaway
Pack Up and Go gave me a beautiful relaxing long weekend in a sunny location that I would never have chosen for myself. There were plenty of suggestions for activities, but I had enough downtime to take everything in. My meal reservations were spot on! I will definitely use this service again!
Response from Pack Up + GoMar 5, 2025
We're SO glad to hear you loved your solo getaway and that you got to soak up the sun! Thank you for trusting us to plan your getaway, and we can't wait to plan your next one!
AG
Amy G.
Great experience!
Pack up and go paid attention to our needs regarding scheduling, and personal preferences about our destination. They reserved a fun activity for us to do, and recommended many local restaurants, shops, things to see and do. They were communicative in advance of the trip, and responsive when we had questions regarding the trip.
Response from Pack Up + GoMar 2, 2025
We're so so happy you had an amazing time traveling with us! It so incredible to hear that you felt supported while on your trip. We definitely pride ourselves on having a great customer service team who is readily available to help whenever you need! And how was your alpaca walk! We can't wait for you to travel again with us! Which animal activity should we try next time? Goat Yoga? :)