Packaging BeeReviews of packagingbee.com

I had a very helpful rep, but can’t comment about ordering and the final product since i haven’t ordered yet.

Quality of print work was great (thus 3 stars) however the front end process has been rushed, details expressed in early communications missed, causing mistakes. Potentially a great option, however getting a physical sample prior to printing is recommended.

Finding a company to make boxes for my candle business felt daunting. It felt like every business I found could be a scam. If I had looked on trust pilot before agreeing to do the deal I probably wouldn't have gone through with it. In the end I am happy I went through with it but the amount of unhappy customers on here doesn't instill confidence that future jobs would get done fairly and correctly. Marcel helped me and was usually quick to reply but sometimes it felt like it took too long to get a response. Overall the project took longer than I'd liked to get finished but that was also my fault at times. I also specifically negotiated physical samples when I made the deal. I can't believe any box company would expect a customer to buy a large amount of boxes by only seeing a digital sample. The first sample was not what I ended up needing and they were asking a ridiculous amount of money for more physical samples. Physical samples are completely necessary in my opinion to make a large purchase. I would never expect a customer to make a large order without being able to feel and see what the finished result will be. Maybe Packaging Bee should have a reasonably set price for more physical samples that they let you know when negotiating the deal. I would have added more stars if the job had been done quicker and with faster communication. The boxes also were repacked by DHL and some of the boxes were damaged. This is my first time working with a box company so I am not sure if you can expect every single box to be useable when you make a bulk order but I should hope so. I told them I was happy with the order but it would be nice to know every box will be useable when purchasing. Overall I am happy but not sure if I will use them again. I'd like to find a USA made environmentally friendly company but the lower price is what made me choose Packaging Bee.

Lewis helped me with my order. He was very helpful and professional. I was under the illusion that my boxes would be coming from London but I received them from Muhammad in Pakistan. I am very happy with my boxes but feel like I could of rushed into sending money without researching the business first. Luckily I received my boxes and I am very happy but after reading the other reviews, I wouldn't rush back.