Packaging Bee is a remarkable name in the packaging industry as its customers trust it passionately. This trust is our significant victory and success. We don't just provide boxes to our customers; we provide an emotional package to carry the marvelous ideas of our prestigious customers as they feel free while selecting the perfect box or packaging for their product.
Packaging Bee (packagingbee.com) has 137 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
packagingbee.com
Website
packagingbee.com
Category
Administration & Services
Location
Brooklyn, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 2% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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All fake positive reviews, fake company, fake business addresses
All fake positive reviews, fake company, fake customer support team names, fake business addresses, dont get scammed by this fraud. They also steal artwork, Trading standards have been notified about them and there currently about to sued. Avoid.
LS
L S.
Not trustworthy
Their customer service started off really helpful and attentive, but after waiting for a whole day for a quote, that's when issues arise. They refuse to share with me the details of the quote. I don't know what material they quoted.
The representative first tell me the price is high, $10 per box for 100 boxes because shipping is part of the price, yet the website clearly states free shipping, starting at 100 boxes, 8-10 turnaround time with 4-6 rush. However the representative also tells me the turn around time is 8-16 days. Nothing adds up.
I reached out around 10 am, I was told I'll receive a quote in an hour. 2 hours passed, he needs to go on lunch break. Then 5 hours passed. I receive the quote literally right before he leaves for the day. When asked what is in the quote, first I was told the person who makes the quote left for the day. Then I was told he (the representative I was speaking with) is too busy that's why it took him 7 hours to get back to me. After that I was told he reserves the right to not tell me anything about the quote.
I didn't end up ordering from them. Outside from the high pricing point, I just can't find myself to trust them. They say they make the products in US but the location is a residential house. The price is higher than if I order rush with air shipping from China. And not being able to get a quote till China's working hour also makes it suspicious. Lastly, they named their product exactly how they list it on Chinese websites. The name is different on English site. So all and all, not a very honest business.
He did say it's going to be super fast, but you never know. He doesn't sound familiar with their service or product at all.
BJ
bj
SCAMMERS,STAY AWAY!!
We have placed an order for £4500 and its been more than 3 months for our order. They said it will be 2 weeks to make the order and another 2 weeks to deliver. Now its been 3 months and no response even if we have been contacting them every week. Every week we speak to same voiced person but the name would be different. Sometimes Its MARCEL, Lewis, Jack , Steve even though when their company is based in Pakistan. We have already started proceedings to get the refund. BIG SCAM, STAY AWAY!!
HM
Hasan M.
I used to work as a content writer here
I used to work as a content writer at Packaging Bee. At the start, it was fun, but after some time, that started telling me to write engaging copies for clients to get their money. I refused their offer, so they fired me.
Such an unprofessional company worst management ever. The management was involved in sexual acts with the female writers.
It's a huge toxic place to destroy your career. NEVER GO THERE. NEVER EVER.
LU
Lucy
Awful company, do not order
EDIT: this is my reply to the comment below since I can’t comment. You have never reached out to me multiple times, I reached out to YOU multiple times to ask for a partial refund. I explained a million times I don’t want discount on my next order because I can’t afford to buy thousands more of these boxes, it’s been a year and I still have over a thousand left!!! I am a small business not some massive company who can just place another order! Over the past year I have had to make my product smaller to fit in these boxes, I’ve been cutting off pieces of the product resulting in loads of waste. I am still affected by this awful company every single day having to make do with these boxes
UPDATE: The company contacted me asking me to remove my review which is very unprofessional. I said I would redo my review if I got the compensation I asked for, so they promised me a refund. After I removed the bad review they said it would take 10-12 days for the refund. I contacted after a week for an update and was told I couldn’t receive a refund because they already spent too much money making the boxes. How is that my fault? Do they think i’m made of money and can spend another thousands of pounds on another order?!! No i cannot! This company is disgusting and tells nothing but lies!!!! DO NOT ORDER FROM HERE
This company has caused me so much stress and financial strain. The boxes arrived over a month late. Every time I would email to chase they would say 'there's a delay it
will be coming (insert new random date). I had to delay loads of product launches and lost out on loads of money due to all their lies!! When the boxes did finally arrive they were completely different to the sample. ordered glossy finish, received matt finish, the colour is completely different, and the boxes differ in size by 1cm (this makes a huge difference to my product as it was supposed to fit snug in the original sample). The 'print' also peels off very easily. (see my google review for photos)
When I told them my boxes were different to the sample they said they'd only discount my next order even though i'm never ordering again! They refused to compensate me for my current order which is ridiculous considering I ordered thousands of boxes that barely even fit my product!!! I'm now trying to rush through these boxes selling whatever I can just so I can get rid of them and actually get the packaging I originally wanted!
Response from Packaging BeeMar 31, 2023
We totally understand that there were logistical errors in this order and we are ready to offer you store credit and we even reached out to you multiple times to offer compensation.
SP
Sulochana P.
Wouldn’t even give one star
Wouldn’t even give one star. My case was dealt by a guy called Marcel salvio. I paid the money for my packages 3 months ago and I still haven’t received it. I email every single week to ask about my packages and he said it will come next week. I had to contact different printing companies to print my boxes and now they are hot even replying back for refunds. I am filing a case against him and the company for fraud activities. Looking at the activities it looks like I am not the only one. Please don’t trust them. They are very slow at doing their job. Printing packages should not take 3 months.
Fake!!!!!!!
SB
Sharlotte B.
SCAM!!!
Taken over £1000 and still no boxes! We have waited over 3 months!!! Lying about delivery date. Now blocked of social media won’t return emails,
ADVOID AT ALL COSTS!!!!
SB
S.B
The company is fraudulent
The company is fraudulent - they currently have almost £1000 of my money and in 3 months have given me nothing but continuous lies. At this point I assume they have no intent in actually supplying the boxes so I’m in the process of seeking legal advice. The positive reviews here are clearly fake - don’t fall for it!