Package PenguinReviews of packagepenguin.com

ordered sour skittles, only regular skittles came. lots of flavors not the right match. otherwise a good package

Still no update tracking information since January 15th. Doesn't even say that the post office received the package yet. I ordered this for my husband whose currently deployed and tracking packages is extremely important.

Missing items. Milano cookies and Reese's not in the package sent and was charged for these items!!

I am a repeat customer, so me let start off by saying the first 3 times were great. This time not so much. It took a while to ship and the worst part about this shopping experience, they left out the very important message that was supposed to accompany the care package. :( Very sad. The owner of the company reached out to me once I brought it to their attention about the order going out without my note. He was kind enough to offer to send a letter separately with my note. I decided to send my son a note myself rather than that coming from the company. Had they offered to give me some sort of discount for my next order right then when they were notified of the error I would have accepted it and left a higher rating. The owner called me after this review and told me it was not nice to leave them a 2 star. So I've changed my rating to 3 stars to try and help them out. Yet I do not appreciate being told my review was "unfair" what was unfair was my order not going out with the long detailed message I wrote. What was unfair was not even offering me a 5% or 10% discount towards my next order. That is very disappointing. Being a veteran and military mom I send a lot of care packages, this is not the kind of treatment I deserve! Or anyone deserves! :(

I love the ability to pick my son’s favorite snacks! I attempted to send a package week 3 of college but most of the snacks were sold out. I waited 2 weeks and they were still out of stock. I sent my son a care package anyway but just disappointed that most of his favorite snacks were out of stock.

The package was delivered 2 days after the promised delivery date. And the card was missing a couple of words I wrote on the website that did not show up on the card. I love the service, but these two things annoyed me.

The service is great, shipping needs to be quicker.

I loved the package and everything was great and all the items are reasonably priced but with the must be 20$ or more and then 11$ on shipping it's a little too much