PacStar General Insurance Agency, Inc.PacStar General Insurance Agency, Inc. is a San Diego based program administrator that manages several exclusive non-standard personal automobile insurance programs in California, Arizona, Washington.
PacStar General Insurance Agency, Inc. (pacificstarinsurance.com) has 15 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Insurance · Los Angeles, California
Excellent
Insurance · Woodland Hills, California
Excellent
Insurance · Santa Rosa, California
Excellent
Insurance · Livermore, California
Excellent
15 approved reviews, newest moderated first
customer
Pauline was such a great help, she explained everything to me in a clear way. Thank you so much for such big help!
Response from PacStar General Insurance Agency, Inc.Jan 19, 2022
Thank you very much for your feedback. We are glad Pauline was able to assist and explain clearly. I believe you meant to give her more than 1 star. We are still grateful she was able to assist. Please let us know how we can better assist going forward.
customer
Solamente quiero decir que Martha Laroya me atendio exelentemente Gracias Martha por toda su ayuda y servicio.
Response from PacStar General Insurance Agency, Inc.Nov 24, 2021
Nos alegra que Martha haya podido ayudarlo y ofrecerle un buen servicio. Gracias por las amables palabras.
customer
Pauline helped me and was exceptional
TonyG
Excellent service!! Jessica from the claim department was extremely helpful and kind.
Response from PacStar General Insurance Agency, Inc.Aug 12, 2021
We are glad Jessica was able to assist you with your claim. We appreciate your business and thank you for your time.
customer
Lady was super nice ,you can hear from her voice that she is smiling and ready to help you.
Response from PacStar General Insurance Agency, Inc.Mar 2, 2021
We are glad you were able to get the help you were looking for. Thank you for your business.
customer
Jacqueline Aranjo was very kind and efficient; she worked fast.
Response from PacStar General Insurance Agency, Inc.Oct 16, 2020
We are glad Jacqueline was able t assist you. We appreciate your business and thank you for your time.
Amy H.
The lady I spoke with was kind and easy to talk to. My last experience was so bad I almost cancelled. The lady talked over me and was so mean I actually almost cried. They raised my insurance and didn't tell me and she made me feel stupid for not knowing. My current phone call today was completely different. She laughed and was so helpful. Felt like I was talking to a family member.
Response from PacStar General Insurance Agency, Inc.Oct 13, 2020
We sincerely apologize for the unpleasant experience you had and are looking into it to ensure it does not happen again. We are pleased to know you ultimately received the great service you deserve. It is our goal to provide you with a pleasant and helpful experience every time. We appreciate your business and thank you for your time.