customer
Pauline was amazing!!!
Pauline was amazing!!!! Great attitude, very amicable. I truly appreciate all of her help. She is a blessing to have on your team.

PacStar General Insurance Agency, Inc. is a San Diego based program administrator that manages several exclusive non-standard personal automobile insurance programs in California, Arizona, Washington.
PacStar General Insurance Agency, Inc. (pacificstarinsurance.com) has 15 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Insurance · Los Angeles, California
Excellent

Insurance · Woodland Hills, California
Excellent

Insurance · Santa Rosa, California
Excellent

Insurance · Livermore, California
Excellent
Showing 8 reviews with 5 stars · Clear filters
customer
Pauline was amazing!!!! Great attitude, very amicable. I truly appreciate all of her help. She is a blessing to have on your team.
customer
The agent Pauline was most resourceful very knowledgeable and empathetic, agents like her are a dying breed and rare. Give her a raise and hold on to her services.
Lourdes P.
So pleased with the customer service I have received. On time & very profesional, caring staff! Thank you so much! Lourdes
Response from PacStar General Insurance Agency, Inc.Jan 21, 2022
Thank you for the great feedback. We appreciate your time and business.
customer
Pauline helped me and was exceptional
TonyG
Excellent service!! Jessica from the claim department was extremely helpful and kind.
Response from PacStar General Insurance Agency, Inc.Aug 12, 2021
We are glad Jessica was able to assist you with your claim. We appreciate your business and thank you for your time.
customer
Lady was super nice ,you can hear from her voice that she is smiling and ready to help you.
Response from PacStar General Insurance Agency, Inc.Mar 2, 2021
We are glad you were able to get the help you were looking for. Thank you for your business.
customer
Jacqueline Aranjo was very kind and efficient; she worked fast.
Response from PacStar General Insurance Agency, Inc.Oct 16, 2020
We are glad Jacqueline was able t assist you. We appreciate your business and thank you for your time.
Amy H.
The lady I spoke with was kind and easy to talk to. My last experience was so bad I almost cancelled. The lady talked over me and was so mean I actually almost cried. They raised my insurance and didn't tell me and she made me feel stupid for not knowing. My current phone call today was completely different. She laughed and was so helpful. Felt like I was talking to a family member.
Response from PacStar General Insurance Agency, Inc.Oct 13, 2020
We sincerely apologize for the unpleasant experience you had and are looking into it to ensure it does not happen again. We are pleased to know you ultimately received the great service you deserve. It is our goal to provide you with a pleasant and helpful experience every time. We appreciate your business and thank you for your time.