Pacific Bay Watch Reviews | Read Customer Reviews of pacificbaywatch.com

Pacific Bay Watch Reviews | Read Customer Reviews of pacificbaywatch.com

Pacific Bay Watch reviews

180 approved reviews, newest moderated first

LWMc
May 16, 2019
These guys are great
These guys are great! Great communication and very helpful. Highly recommended.
Response from Pacific Bay WatchMay 16, 2019
Thank you very much and enjoy your watch.
Report
Roger
May 10, 2019
Peter is awesome
Peter is awesome! Deliver the watch overnight. The quality of the service is definitely worth of 5 stars
Response from Pacific Bay WatchMay 13, 2019
Thank you for a great review and enjoy your watch.
Report
Francisco
May 9, 2019
Excellent service and response
Made direct contact with Pacific Bay Watch and clarified all my questions. Once I placed the order, the package with the watch arrived as planned in top condition.
Response from Pacific Bay WatchMay 13, 2019
Thank you for a great review and enjoy your watch.
Report
Pete V.
May 7, 2019
Good service
Good service
Response from Pacific Bay WatchMay 9, 2019
Thank you and enjoy your watch.
Report
Ray R.
May 6, 2019
Great professional experience dealing…
Great professional experience dealing with this company.
Response from Pacific Bay WatchMay 9, 2019
Thank you and enjoy your watch.
Report
JEFF E.
May 3, 2019
Speedometer Bangle Bracelet
Speedometer Bangle bracelet was delivered to the local Philippines post office in ten days time, well packaged and in excellent condition. Before purchasing I researched several companies on the internet with prices ranging from $7.50 to $295 dollars. The cheaper ones were the Chinese knock-offs, but I wanted the authentic official one made in Italy. Item is beautiful as advertised and is a great accessory to the Rolex GMT Master II "Coke" watch. Customer service kept in contact advising me of the status of the delivery. Thank you.
Response from Pacific Bay WatchMay 4, 2019
Thank you for the nice feedback and enjoy your bracelet.
Report
Yang L.
May 2, 2019
cancelled with no reason, lies
Order a IWC portofino IW356502 watch, which is listed as $3600. The next day my order got canceled right away with "unforseen circumstances". I check it again, it is listed as $4150. If you can not keep a listed price right, there will be some trust issue. They respond the review saying the watch is sold long ago. However, I proceed to pay for the watch fine and even got the confirmation. I have the confirmation email, however, I can not post picture here. It is your loss that the transaction failed. I will just buy the watch from another company. In this situation, we both did not lose anything. It is ok to just admit there is a mistake. But stop covering up with lies.
Response from Pacific Bay WatchMay 17, 2019
We sorry to hear about your inconvenience. this watch is Discontinued model and we never process your order. Opposite we try to accommodate and locate you this watch, but it is no longer available. As we strive of 100% satisfaction from our customers, its impossible to have all the watches in the world. We constantly update our site to have more of the new models and we never process any order unless we have it in stock. Your card was never charged and we canceled your inquiry as soon as we knew this is no longer available.
Report
Kok Kay S.
May 1, 2019
I tried to secure another purchase from…
I tried to secure another purchase from them but they kept cancelling my offer without giving me their counter-offer
Response from Pacific Bay WatchMay 1, 2019
You purchased a Ball Watch from at superb discount and its been delivered to you with 4 days. after that transaction you were giving us a low offers on several watches and every time we reject your offer we stated the reason: This order has been canceled. Reason: Proposed price unacceptable. Kind of unfair to leave 1-Star review, because we can not sell our watch at the price you make up. Our watches already discounted significantly and we always open to REASONABLE offers.
Report