We’re Bank OZK: formerly Bank of the Ozarks. New name, same commitment to you. Equal Housing Lender. Member FDIC
Bank OZK (ozk.com) has 27 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing27 approved reviews, newest moderated first
Dino
I'll be short and accurate with this review. If there is option to select negative 1 star I'd select it. There is nothing beneficial with this Bank OZK and I suggest you move on to another bank before even starting with them. That explains all.
Jeff C.
Bank OZK pulled the old “bait and switch”. Had a CD with “auto-renewal” - little did I know (and certainly not told) that auto- renewal meant it would be put in a new 7 month CD at the lowest rate the bank offered. Thought for 7 months it was “auto-renewed” in same instrument - but come to find out - that is their deception. Bank OZK is nothing but deceptive thieves.
D.L. S.
The Staff at the location in Grayson, GA (2001 Grayson Highway) is Courteous, Professional, and Bank OZK Product Experts. Each member of the Staff, Odessa, Erling, Kelly, and Tahiya give you FULL ATTENTION and make sure all of your Banking needs are met. You are "Family", as they make it a point to acknowledge you by Name when you enter the Branch. Just like going home.
Brad B.
A Great little Bank in NC that offers very competitive CD rates…And has a very pleasant and friendly staff…Thanks OZK in Shelby….Brad B
Jeff S.
Worst bank ever. I really don't know what year it is there but at least 25 years behind. They have a app but can't make payments on it must use . com but even better can't make principle payments. When you speak to representative their answer is we are sorry we hear this every day. So they are aware but choose to take no action.
Jan and Rick D.
If I could give them less than one star, I would. They are completely noncompliant, and their customer service has got to be the worst. I would not recommend this bank for any reason; I am trying to pay off a loan and get nothing but the runaround. I really hope they find my check to pay off the loan. I have never once talked to so many incompetent people in my life.
george P.
I am on holiday in Europe. Before I left we put up 2 firewalls. One was fraud protection service and the other was adding only 1 country. I would be in so no other country could be used Without being in that country well, go to behold, they emptied my bank account. And they took it outside of The country I signed to only be able to take out money from this happened 24 days ago and I'm still waiting on my card. The bank has lied to me. They put me on hold for 38 minutes while calling them from Europe. And so many other things I have at all. Documented, it's going to their upper. Management team soon. So good luck if you're banking with them. I only use them for my social security check every month and they can even get it right.
Kimberly T.
If you are considering choosing bank OZK I strongly suggest to reconsider. The bank Managers and Exec bank managers are rude and belittling. I called corporate was put on hold and told a supervisor would call me back. I had witness another customer have a situation while waiting for a teller. I thought it was just a one off. I have just experienced a rude interaction and receive no satisfaction. Do not waste your precious time banking with this bank.
