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OxygenPlus Medical (oxygenplusmedical.com) has 196 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Ralph E.
I DID NOT ORDER FROM THIS COMPANY, WHEN THE ITEMS SHOW'D UP, THEY WERE THE WRONG SIZE FOR MY SYSTEM..No info on box or letter stating what this was for..No phone number for follow up..Just return address on box..NEVER EVER USING THEM AGAIN, I NOW HAVE ITEMS THAT ARE NOT USABLE..
Becca
The machine will only go to 4.5ml. the alarm does not sound. It is making a funny noise after just a couple weeks. When I called customer service he said the alarm was not important and if it doesn't sound after a couple more uses call back.
Response from OxygenPlus MedicalFeb 28, 2020
I am sorry to hear of these troubles! A very common occurrence with some concentrators, is if you set them at a desired LPM setting and then hook up your tubing, humidifiers etc, it can cause backpressure on the flow meter which will make it drop a little. Removing the tubing will show it going back up to the desired setting! :-) If your alarm is not working, it can be a 9 volt battery that came loose in shipping. We never said the alarm was not important, because it certainly is! However, we said that the alarm is used to alert you when the unit is bot functioning, ie: a power failure. Give us a call at 1-540-297-3257 if you happen to have any other questions or concerns that we can help you with.
Edit B.
Item purchased, just to get an email stating you were cancelling order because item was not available.
Response from OxygenPlus MedicalJul 18, 2019
Hello. I am sorry to hear that you are always unhappy, but there was no other course of action we could take. This item is a special order item from the manufacturer, and it is currently unavailable.
Jack L.
Not trustworthy to keep their promise of shipping my purchase when they said they would.