OxygenReviews of oxygen.us

WORST BANK EVER!!!!! My boyfriend transferred $200 of his stimulus check from his chime account to his oxygen and it not only took 2-3 weeks for it to hit his account, they then immediately closed his account for "third party transferring"?? My boyfriend then called customer service to see about getting his $200 transferred back to his chime, they told him that it would be transferred back within 30-days. After 30-days we still hadn't seen any money, so after another call to customer service they told him they would send him a check in the mail within 60-days, Low and behold... STILL NO MONEY!!! By this point were both pissed, so we called yet a third time, and now their telling us only a supervisor can release funds from a closed account... 3 and a half months after receiving his stimulus check and were still having to fight with them about getting OUR money back.. Ive now contacted a lawyer to sue Oxygen.

I decided to use my business account through oxygen and it’s nothing but a headache! They don’t know the difference in minutes and days. If I pay extra to have my funds deposited in minutes and I call customer service and you say it will take days, why did I pay extra to have it deposited in minutes? Horrible customer service over the phone and even worse through email! I wouldn’t want my worst enemy banking with oxygen!

Worst customer service! they stole my money

Worst bank ever! Does not respond, when you email them, they tell you to call, when you call they tell you to email. I had a guy reading my messages and not responding. Save yourself the trouble. Your money Is not protected!

USER BEWARE!!! My Friends Experience: $1200 Stimulus placed on 30 day hold!! MY Experience: Broken Application algorithm changed my address within the last 30 days and was denied even though I can open a Varo or n26 account without issues. Even got a secured credit card to verify wouldn't trust this app.

Have had responsive good service

Do not bother. At the least, they have poor customer service with little to no transparency in their decision making process. At the most, they seem a little scammy to me by the looks of their website. They locked me out of the app without an email and held my money hostage for weeks. Avoid at all cost. I'll just stick with CashApp. I can verify all of my troubles with screenshots and records.

Oxygen bank is the worst bank in the world there communication system is outdated. If you want to talk to a live person good luck with that the odds are a million to 1 you get ahold of someone. They are not releasing an authorization hold even though walmart said they tried to contact them several times to release and every time they rejected the release? How does that work. Walmart is telling them release this persons money and my bank says no? Worst bank ever im not even sure if they have real people working there cant reach them by phone.