OXOReviews of oxo.com

It was wonderful I have authorities and this really helped me how I am able to cook with ease

I had the 12 pound pull-out kitchen scale that I used with no problem for about 5 years. It was supposed to weigh down to 1 gram but would not give a read-out until 2 grams were placed on it. I report this and they asked me to send a picture of the date on the inside of the battery panel, which I did. They send they would replace it but recommended the 5 pound scale that weighs in tenth grams. They send a new scale of my original 12 pound pull-out version. I reported to them that it had the same problem and also, I thought they were sending the 5 pound/gram scale. The sent the gram scale and told me to donate the other one or give it away. WOW...that is so customer service.

I had a problem with my food scale. I contacted customer service and after sending a picture of my scale they sent me a new one at no cost. Great company and customer service.