OxiMedical RespiratoryOxiMedical is your oxygen concentrator store! With stores nationwide and online for oxygen generating equipment. Oxygen therapy by Inogen, Philips and CAIRE
OxiMedical Respiratory (oximedical.com) has 692 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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RON S.
CALLED AFTER BEING IGNORED BY INOGEN FOR TWO DAYS . SPOKE WITH JOSH WHO WAS PROFESSIONAL AND PLEASANT . AFTER EXPLAINING I WAS ONLY IN USA FOR 2 MORE DAYS JOSH CALMED ME AND PROMISED I WOULD RETURN HOME WITH MACHINE .PURCHASED G3 IN ABOUT 5 MINUTES AND RECEIVED IT THE NEXT DAY !!!!! GREAT SALES EXPERIENCE . I HOPE THE FUTURE BODES AS WELL FOR CUSTOMER SERVICE WHEN NEEDED . THANKS JOSH
Melanie B.
I am very happy with my Inogen 4 gs. The only issue I have with OxiMedical Respiratory is that they were suppose to include 3 extra cannulas and they did mot. I made two phone calls to them regarding this and was promised they would be mailed to me over a week ago. I still have not reveived them. I sent an email to the company on Monday and received no response so far.
Response from OxiMedical RespiratoryMar 7, 2018
It looks like your extra cannulas were sent and were delivered today. Please contact us at [email protected] if you have any further concerns.
ruth B.
everything was going well with this investment for my wife, my wife is a bowler and had the g3 in that cheap backpack everything was going well until 3 game when releasing the ball both zippers became undone and g3hit the floor . luckily no damage happened to g3 . we need the better backpack she is scared to death now to use it bowling . please help with this. thanks
Response from OxiMedical RespiratoryMar 7, 2018
Thank you! Your feedback about the backpack has been helpful and, as you discussed with Leo in our office today, we are working to improve the quality of the backpack and will be shipping one to you as soon as we receive them from our supplier. We'll get your wife bowling again with her Inogen One G3 as soon as we can!
Madona G.
I must edit my first review due to the fact that unbeknownst to me, the post office delivered the filters to the wrong box. Definately NOT the companys fault. Once I found the order, i feel that I received excellant service from this company & will not hesitate to order from them again.
Response from OxiMedical RespiratoryFeb 27, 2018
Your items were shipped the same day and tracking numbers for both were provided to you via email. While the columns were delivered by UPS, the filters in question were delivered by USPS on Saturday, February 24.
Steven M.
Customer service rep was great. He really went thru everything and I could no have been happier. The transit time was off, and delivery was off a little. Partly my fault. Overall experience was good, and I would recommend Oximedical. even with the transit delays the customer service reps did make me feel like they were concerned and were very responsive to resolving it.
BARBARA S.
At this point, I couldn't give more than 4 stars because my interaction with this company has been minimal to date; however, the experience I had with the on-line shopping purchase of my Inogen 3 has been excellent. I was able to get all questions I had at the time answered through on-line documentation. When I submitted my on-line purchase order I hadn't realized the purchase (self-pay) required a pharmacy prescription. The company offered to get this on my behalf, which they did immediately, and I had my Inogen 3 delivered to me the very next evening.
Marshall
I thought $150.00 for a replacement electricial cord for my POC was really high. Ordering was easy it & came very quickly.
Alicia C.
I haven't had it for too long and I'm still trying it out. I am so far very happy with the portable concentrator. Just waiting for backorder on battery charger. Thank you
