OxiMedical RespiratoryReviews of oximedical.com

I just could not use your machine. I sent it back after having it a couple days. After 3 weeks I had not heard from you to get my refund. I called today and after an hour on the phone ,I finally talked to corporate office and after an another 20 minutes she gave me my refund. Sorry but I thought that was not right that I had to call to get. Not good business.

Emails to service at oximedical.com go unanswered for days. Huh? You say you replied first thing Monday. I’ve Received nothing from Oximedical service, not in junk or trash either.

I was told the delivery would be overnight and it wasn't. No one called or emailed me that it would be delayed a day. This was a problem for me. I had a doctor's appt. on the day it was to be delivered. We live in the county so we don't go to town that often.

Your company advertises. 5 hours of oxygen with the heavy batteries. My tests showed only slightly over 2 hours. This is unacceptable for my situation and I will have to return the unit. Otherwise, the unit is good. The company is aware of this problem and offered a heavier unit that can give me 5 hours but the unit is too heavy to carry around. I think the company misrepresented its product by advertising 5 hours on the larger battery.

The nasal canelus is large and stiff.The nasal penetrators need to be made of soft plastic same as those distributed by my O2 company for my home concentrater use. Also the clasp to tighten the slack in the lines is a joke.Make a metaal slide that works! The CO. did fine taking the order and UA Mail did fine delivering. Now that I have worn it====IT HURTS MY NOSE If you don't understand STIFF< HARD CANELUS Wear one your self for 5 days This is my review, If it doesn;t answer your question or not your .I guess you have a problem.I:ll just say finally,,I WOULD NOT RECOMMEND IT! IT Hurts my nose! Ken

Wish I had known about the g4. When I ordered the g3

We were very pleased with your ordering procedure and the shipping all came through easily with all necessary parts, however we just learned from one of your salesmen that they had probably shipped and older model carrying case, we will see if he is shipping a current one (for a G4) so we can plug the power cord into the unit without going through a stress test. (Almost impossible as is). Once we opened the unit's box, my wife decided it would be nice to have a pack to carry it in. One was ordered and shipped, when we got the box we opened it and the case was huge, not what we thought from pictures - it was for BACKPACKING. I immediately called Oxymed to find out their return procedure and were informed that it could not be returned - this is not common with on line ordering, where the customer hasn't actually seen the product - Oximedical should have some return policy, especially where the product is ordered over the internet - has never been used and can be returned on the day of arrival !

As a patient that needs oxygen 24/7, I was a bit dismayed that no one answered the 800 number after 20 rings. I then tried the Florida number and got a person to complete my order. Heard nothing for 2 weeks. Called the Florida number again and another person confirmed the order and shipping date, but shipping to wrong address. She fixed the shipping address and according to a ups email, order should arrive 21st - 3 weeks after ordering. Amazon has really spoiled me!