Jacques A.
A very good service
A very good service, quick response and quick delivery.
Response from OwlsMatrixMar 1, 2022
Hi. We are from Owlsmatrix, Thank so much for your feedback! We always strive to achieve your satisfaction. Have a nice day!

"OwlsMatrix" is a brand of "OWLSTEAM LTD". Registered in England and Wales No: "13155507".See Details of our business.Everything we do is rooted deeply in fashion culture. We keep track of ever changing trends, yet we are not afraid to look back for inspiration. Combining basics with bold and colorful prints, we are giving people freedom to wear what they want and how they want it. We know very well that what you wear is who you are, that is why we do our best to deliver the best possible street wear to the good people of earth.
OwlsMatrix (owlsmatrix.com) has 195 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Showing 59 reviews with 5 stars · Clear filters
Jacques A.
A very good service, quick response and quick delivery.
Response from OwlsMatrixMar 1, 2022
Hi. We are from Owlsmatrix, Thank so much for your feedback! We always strive to achieve your satisfaction. Have a nice day!
Jimmy W.
Recieved my Hoodie this morning Amazing value and quality material will definitely be ordering again, recieved my order sooner than expected
Response from OwlsMatrixFeb 24, 2022
Hi. We are from Owlsmatrix, Thank you so much for choosing us! Have a great day
Mr Adrian (Ady) H.
This is the first time that I have bought from Owlsmatrix. The service that I received was excellent as was the products and prices. I would highly recommend this company.
Response from OwlsMatrixFeb 18, 2022
Hi. We are from Owlsmatrix, Thank you so much for trusting and choosing us. Customer satisfaction is our greatest honor. Have a nice day!
Matt
Your support was fantastic, thank you! The Owls Team investigated the problem I had with one of my orders, replacing the item and resending it free of charge. Thank you very much for doing this for me. I love these prints, I cannot say enough about them!
Response from OwlsMatrixFeb 18, 2022
Hi. We are from Owlsmatrix, Thank you so much for choosing us! Have a great day
Teena S.
I love the mug i got; the name I requested was put on perfectly.
Response from OwlsMatrixFeb 17, 2022
Hi. We are from Owlsmatrix, Thank you so much for choosing us! Have a great day
Claus P.
I have had a very good experience with Owlsmatrix. The customer service is very friendly. Best recommendations from me.
Chelynnah
After seeing a friend’s Christmas Hawaiian style shirt in December I decided to order a couple for my husband. At the same time I ordered a Hoodie for me in one of the same patterns. I ordered on 18th December 21 and they were received around the 18th January 22. Because I knew my friend had received his, I didn’t worry too much about the long delivery time. I was prepared for it to take about a month. I did read the reviews here, and although many were negative, the underlying theme was the length of time the orders took. So I gave them the benefit of the doubt. I’m happy I did. I had no issues. I was emailed when it was being processed and texted when it shipped. I’m happy that the sizes fit as expected and the quality of the shirts seems to be really good. While the length of time for delivery was long, it was clearly written in the ‘shipping’ area of the website what the expected delivery times were, and that there were delays with Covid-19. Their aim is to deliver internationally within 20 days, but no longer than 30. Considering my order was placed just before Christmas, so there were those holidays to deal with through production and shipping, I think they did well to get it to me within their ‘no longer than 30 days’ intent. So, despite others’ negative experiences, I would order from them again, but in doing so I would just make sure to order with lots of lead time.
Response from OwlsMatrixFeb 17, 2022
Hi. We are from Owlsmatrix, Thank you so much for choosing us! Have a great day
David S.
Ordered 2 Christmas Hawaiian Shirts, one with christmas trees, one with foxes. Though delivery was delayed till just after Christmas, I was kept informed (my email was replied to in good time). The shirts were exactly as I ordered, fit brilliantly & are excellent quality (wash well too). Cannot praise you enough - just want to balance the negative reviews with my positive experience!