OwlsMatrixReviews of owlsmatrix.com

Update- it has now been over a month since I ordered my Jordans and still nothing (moved from New York after over 15 days and has been in Texas about 14 days) I decided to file a dispute with PayPal who will hopefully get my money back. After continuously wondering how it could be at 2.5, reading their reviews they seem to be okay with their clothing/ Hawaiian shirt business since that’s the only thing keeping them from having 1 star. Please don’t order shoes from them especially on a platform like cash app because you will never get your money back. You will be disappointed after waiting for over a month and then having to go through the process of disputing the transaction! I’m glad I decided to pay through PayPal which offers to give you a refund before the dispute is over to cover your potential loss!

I ordered a pair of shoes for my daughter’s graduation in May 9th and it is NOW THE 28th!!! It has been sitting in Texas for over 5 days and the tracking has not changed. Then I got an email asking how satisfied I am with my order. Again never received them and honestly I don’t think I will. They keep sending the same email apologizing and now they won’t refund my money because the shipping is delayed! I believe this place is a scam and I will not shop here again. Going through my bank to get my refund back and I will report this company!

I never got my order it’s been 1 month since I ordered it and also I never got a refund and they say it’s not lost and is on the way they will scam you for you money.

I wish I had looked at reviews first. I had planned to buy more shoes but I didn't know it would take so long. 🙃 seems to be just sitting to get shipped..

I ordered some shoes and accidentally selected the wrong color. They refused to refund or exchange for the right color; they would only offer me 50% off if I wanted to purchase the right color in addition to the wrong color. Yes, this is their policy, so this review is to warn everyone about how bad of a business partner they are. This is like buy one, get one 50% off… nothing but a sales gimmick to make another sale. Now I have to sell shoes I don’t want on eBay, but I’d rather buy the right color at full price than give these people another dollar despite their 50% discount.

I requested a cancellation within 12 hours of my purchase but owl matrix did not accept the email so now I am over the 24 hours. I will be reporting this to the better business bureau. BUYER BEWARE

I bought a pair of jordans from there still haven't received them I talk to customer service and they said it was a complication with delivery and suppose to give me a refund it's now been 2 weeks no shoes or refund.

Beware!! Ordered a size for my son and received a different size. Will not offer an exchange. To be honest sneakers look as they are FAKE!