OwlsMatrixReviews of owlsmatrix.com

Horrendous customer experience. I bought a couple of hawaii shirts for a christmas party. They state on their website "Order process 3-7 days, shipping world wide 10-14 days." - which means it should be a max of 21 days before I would receive it, which was plenty of time back then. Today it is 19 days ago I made the order and the provided tracking ID is still not trackable at DAO. I doubt they have even shipped it yet, since DAO doesn't even have it registered the package for pickup. Their email responses are short, non-informative and generally useless.. I will definitely recommend NOT buying anything at this fraudulent webshop.. I would rather buy at WISH.. I have requested a refund and if they refuse I will go through my bank and/or Shopify. I suggest others do the same, so the webshop can be shut down and not cheat other customers..

THIS PLACE IS A SCAM!!!!!!!!!!!

I rate one star because it is not possible to rate lower. This is a classic rip-off scheme. They show photos of a CLEARLY 3-D cat Christmas tree ornament. What you receive is a flat piece of plastic akin to a luggage tag, with a photo of the image on it. When you complain, they claim that there is a description somewhere (I couldn't find it) saying the item is a 2-D ornament, not 3-D (which the picture CLEARLY is). They won't accept returns or offer refunds for this shoddy, misrepresented item. On top of how badly misrepresented it was, the cheap, flat piece of plastic they shipped me was even all scratched up! Why can't people do business honestly instead of trying to scam people?

TERRIBLE ! Item looked nothing like catalogue and they would not refund . Clearly customer satisfaction is of no concern . NEVER order from this unprofessional maker of trash .

It's a shame you can't give a minus star review for this company. I spent over £30 on 4 cat Christmas tree decorations. The adverts make these look like 3D tree decorations. In reality they are cheap, tacky, flat plastic decorations that are only fit for the bin! Really not impressed at all.

Ordered weeks ago, paid to ship, and it still hasn't reached the post office!

This company uses copyrighted artwork and poems. We are now in the process of starting legal proceedings against them as we have sent them a copyright infringement notice that they are currently ignoring. Please do not use this company. They are fraudsters. Read the reviews and if you go on website scammer their trust rating is poor. BE VERY AWARE!

I placed an order a few weeks ago, your company took the money immediately , but no confirmation, no tracking number so I have a feeling I was scammed. Please respond.