Owl LabsReviews of owllabs.com

Quality product and great response to my inquiry

We had an excellent experience working with Andrew Feikes at Owl Labs. Our purchase involved some additional requirements because we are a nonprofit organization and needed to work through tax-exempt purchasing and invoicing rather than a typical online credit-card transaction. Andrew was incredibly responsive, patient, and helpful throughout the entire process. He took the time to understand what we needed, answered my questions quickly, and helped us work through the purchasing process from beginning to end. Once everything was finalized, our Meeting Owls arrived very quickly. What impressed me most was the level of personal attention. I never felt like I was simply being handed off or left to figure things out on my own. Andrew stayed involved and made sure everything was taken care of. We've also been very pleased with the Meeting Owl equipment so far. It's refreshing to have a great product backed by people who are equally committed to providing great customer service. Andrew is an excellent representative of Owl Labs, and I really appreciate everything he did to help us.

Customer service was really good, very helpful and easy to connect and work with.

Took more than a week and had a Saturday biz delivery exception. Plus it was for a replacement for 00360424 case which is still not resolved almost two weeks in. I had to get overnight shipping from another vendor since I could not find that on your website. Blah.

Information provided was thorough and presented well.

It was very easy to locate and order the replacement item I needed. It arrived very quickly making my down time with my Meeting Owl minimal.

Our Organization has been using Meeting Owl's for several years now, and reaching out to Owl Labs to see if we could test out their newest Meeting Owl 5 Pro was stress-free. They provided us demo units to test out functionality and work through real-world conferences to determine if the product met our needs. Great customer service!

Courtney was excellent to work with. Knowledgeable, patient, clear about EVERYTHING! Could not be happier with my experience!