Owlet Baby CareReviews of owletcare.com

Ich hab in meinem Leben noch nie so ein schlechtes System gesehen. Fast zwei Wochen lang versuchen wir, die Socke einzurichten doch es klappt nicht. Sowohl als WLAN als alle anderen Richtlinien haben wir verfolgt doch das Kundenservice ist auch eine reinste Katastrophe. Bitte Finger weg.

Our Owlet Cam 2 became increasingly unreliable and has now stopped connecting altogether. We tried everything – factory resets, two different phones, both Owlet apps and changing our Wi-Fi settings – but it simply won't pair. Owlet confirmed the Cam 2 has now reached "End of Life", but because ours was activated in 2023 and is outside the two-year warranty, they won't replace it. This is clearly a known issue and feels like they want their products to break just after warranty as Their solution was essentially to recommend buying the new Dream Sight. For a premium-priced baby monitor, I expected both the product and customer service to be much better. After this experience, I wouldn't feel confident buying another Owlet camera or recommending one to other parents.

Ik ben het beu. De sok werkt wel maar de camera.. Iedere keer dat ik hem wil gebruiken heeft hij zogezegd geen verbinding met het wifinetwerk. Krijg ik hem aan de gang, gaat hij na een half uur plots niet meer werken. Je kan er niet op rekenen. Koop deze rommel niet!

$500 with ZERO customer service support. Sells faulty products and then drags out the customer service replies and blames the customer.

Absolute WASTE OF MONEY!!!!! Constantly beeping, saying it’s fitted wrong or connectivity issues. The last thing you need when you’re trying to get your baby to sleep. It’s infuriating. Worst product I’ve ever purchased

I got this thinking I’m going to be cool tech first parent. But this was not it. Absolute trash product and a waste of big bucks. Like every other review says I’ve not got it for more than an hour without some false alarm about the positioning being off (it’s on a wiggly baby for heavens sake), or Bluetooth not connecting or some silly issue. Ultimately I’ve been unable to get any useful data off it

I am writing to express my deep dissatisfaction with the customer support I received regarding my Owlet device. I bought this product for one reason: peace of mind. Instead, it delivered the exact opposite.For an entire week, my family and I suffered through sleepless nights filled with anxiety because we could not use the device. I spent multiple days and hours at a time trying to resolve the issue with your support team. While the agents were friendly, they were completely useless in solving the problem.I was forced to jump through endless hoops that led nowhere. Ultimately, I had to figure out the problem and the solution entirely on my own. I have the complete email transcripts proving this entire timeline.The issue eventually resolved only after I attempted the setup through a mobile hotspot and then reconnected the device to my dedicated 2.4 GHz network. This workaround appeared to "unstick" the stalled setup process. I have already sent your support team screenshots of this resolution, hoping this vital information can be used to help future parents facing the same glitch.A device meant to alleviate parental stress should not require the customer to act as their own technical support team. I am incredibly unhappy with how this went and expect a senior representative to review this failure.

Constant false alarms great for building anxiety, Wi-Fi range is poor that works one day and then not the next Wi-Fi hasn’t changed. Location hasn’t changed. It just makes up as goes along. If you pick up your baby the alarm goes off. Waste or money