Owlet Baby CareReviews of owletcare.com

No customer support whatsoever. AI bot is shocking, no one to talk to. Ours hasn’t worked for weeks. Ended up paying for a subscription on our phones for a fraction of the price. Avoid these products and this company it’s useless

Can only have one camera on your phone on one baby at a time. Told this is because its in a 'beta' stage trial so not working yet. Pointless having 2 cameras for 2 babies as you have to switch from one camera to the other to check on your babies. Customer support unfriendly and not helpful or accommodating. Very disappointing given how expensive it is.

Absolutely shocking customer service. You are just fobbed off with troubleshooting even though you item is clearly broken . They follow a script and just ignore everything you say. The sock did not last long at all and they did nothing . Avoid ! For the price avoid

I’m extremely concerned about the radiation that the owlet device emits to babies. I wrote to Owlet numerous times and they had nil response! See the EMFs emitted from Tech Wellness. On their website, they state that the device “meet and exceed all applicable regulatory requirements.” The problem is, these regulatory standards have been made for adults who have fully formed skulls and bodies - and not nearly as susceptible to EMF or RF as the developing baby. Also, the regulatory standards are not made for devices than are used continuously next to the skin for up to 10-12 hours (which a child sleeps). There are so many concerns I have about this device. I feel that their marketing plays on the fears that parents have about losing a baby to SIDS. However, average parents are not educated about the long term exposure of EMF and RF to their developing baby when your device is attached to their body for so many hours of the day. And as new parents, we do not have hours upon hours to do the research on EMF and RF exposure to children. I am extremely concerned about how this will affect thousands of children over the coming years.

This thing is rubbish. Constantly not working. Dropping off the WiFi for no reason.

I have and will continue to discourage any friends from purchasing the owlet as a baby monitor. We live in Ireland where the Owlet is €400+. I cannot understand how this monitor has become so popular. Our son is 10 months old and it has given us nothing but trouble since day 1. False alarms, inaccurate readings, disconnects from wifi and can't view the baby at all. Given the extortionate price, the reliability and functionality of this monitor is simply not acceptable. It struggles to perform the most basic functions. Most nights it cuts out. It's not suitable for use on hotel or guest wifis. Dont get me started on the appalling app. How are they getting away with such poor service? Really really poor product given the price. After 10 months of headaches, we've ordered a replacement monitor. €60. Don't let the price and name fool you, baby monitors were better in the late 00's when I was a babysitting teenager. A really really poor product for such a price tag.

Always a struggle to connect camera to a different wifi when travelling around. The video is often not displaying on my phone. Complete waste of money. I really do not recoomend this product

DONT BUY! IF THE PRODUCT DOSENT WORK, THEY JUST GHOST YOU AND WONT DO ANYTHING ABOUT IT!