melissa
part missing and customer service is HORRIBLE
I bought a table on Jan 29th, it was supposed to arrive on Feb 5th. I got the top of the table a few days late but the pedestal/base didn't show up in that order. Overstock could not track it down and didn't get back to me to tell me they've shipped another one until Feb 17th. I've had to reach out to them to get status updates many times and I keep asking what they are going to do to make this right and zero response to that question. They should be giving a refund of some kind for the inconvenience, customer service is horrendous. I have three young kids eating off of random furniture until that arrives - just annoying when you spend so much money. I would have NEVER purchased this from this company had I known this was going to happen. I would have gone to the tried and true bigger companies out there that have legit customer service. Never buying from overstock again


